Data Critical Corporation 02DT-7000 User Manual

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TROUBLESHOOTING
228 
PatientNet Operator’s Manual, v1.04, 10001001-00X, Draft
All information contained herein is subject to the rights and restrictions on the title page.
Error Messages
General PatientNet System Error Messages
The following table lists the possible error messages that may occur with the Patient-
Net System. Contact your service representative for additional information.
Error Message
Cause
Corrective Action
Laser Off-Line
The laser printer is not connected 
or is not responding.
Make sure the printer is turned on, 
connected to the system, and that 
the On Line indicator is illumi-
nated.
Laser Out of Paper
The laser printer is out of paper.
Add paper to the printer paper tray.
Recorder: Door Open/
Out of Paper
The Central Station’s strip chart 
recorder is either out of paper or 
its door is open.
Replace the paper roll and/or close 
the recorder door.
There is no visible
device.
The Show Device field is set to 
No.
Select one or more devices to be 
displayed in the Device popup. Set 
the Show Device field to Yes.
WARNING: Demo only -
not for clinical use
This text is displayed on Central 
Station’s with the demonstration 
software version loaded. It indi-
cates that all displays are using 
simulated data as opposed to live 
data from patients.
None required.
WARNING: Multiple
Time Masters
More than one Central Station has 
been configured as the Time Mas-
ter. Only one Central Station on a 
network can be the Time Master.
Reconfigure the Central Stations 
so that there is exactly one Time 
Master.
Multiple Page Mas-
ters in Network
There are multiple Central Stations 
configured to be Page Masters 
with the same ID.
Reconfigure the Central Stations 
so that there is exactly one Page 
Master per ID.
Network Page Master
is Undefined
There is no Page Master defined 
on the Network.
Select a Central Station on the 
Network and configure it to be the 
Page Master.
Multiple Page Popups
in POD.
More than one Central Station has 
been configured to be the Page 
Popup for the current pod.
Reconfigure the Central Station so 
that there is exactly one Page 
Popup for the pod.
Pod’s Page Popup is
Undefined
No Central Station in the current 
pod has been configured to be a 
Page Popup.
Configure one of the Central Sta-
tions in the pod to be a Page 
Popup.
Popup Queue Full
There are too many unacknowl-
edged Page Popups on the Page 
Master’s screen.
Acknowledge the pending Page 
Popups on the Page Master screen.