Toshiba Client Solutions CO. LTD. UPA3758WL User Manual
User’s Manual
7-5
Troubleshooting
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator. Please refer to Chapter 5,
the DC IN/Battery indicator. Please refer to Chapter 5,
for more information on these indicators, together with general
battery operation.
Problem
Procedure
Battery doesn’t power
the computer
the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.
adaptor to recharge the battery.
Battery doesn’t charge
when the AC adaptor is
attached
(DC IN/Battery
indicator does not glow
amber).
when the AC adaptor is
attached
(DC IN/Battery
indicator does not glow
amber).
If the battery is completely discharged, it will not
begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.
begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
taking care to ensure that it is securely seated in
the computer.
Check the DC IN/Battery indicator - if it does not
glow, allow the computer to charge the battery for
at least twenty minutes. If the DC IN/Battery
indicator starts to glow after this period, allow the
battery to continue to charge for at least another
twenty minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
glow, allow the computer to charge the battery for
at least twenty minutes. If the DC IN/Battery
indicator starts to glow after this period, allow the
battery to continue to charge for at least another
twenty minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
Battery doesn’t power
the computer as long as
expected
the computer as long as
expected
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.
power plan in the Power Options.