HP 5185-3843 User Manual
Troubleshooting Problems 5-1
5
Troubleshooting Problems
This chapter contains diagnostics, symptoms, tips, and procedures to fix problems with
the HP Jetdirect print server:
the HP Jetdirect print server:
Diagnostic tools
Use the following tools for general troubleshooting:
Use the following tools for general troubleshooting:
Status lights (LEDs)
Configuration page
Tips and problem symptoms
Unable to communicate with wireless print server
Weak or failing signal
Unable to communicate after security configuration change
Unable to print readable configuration page
Different configured channel shown on configuration page
Firmware upgrade disrupted
Procedures to fix problems
Resetting the print server (cold reset)
More extensive information on troubleshooting is in the Administrator’s Guide,
HP Jetdirect Print Server (Models 610n/615n/680n/380x), on the HP Jetdirect CD-ROM
provided with the print server.
HP Jetdirect Print Server (Models 610n/615n/680n/380x), on the HP Jetdirect CD-ROM
provided with the print server.