Arris VIP6102W User Manual

3871 Lakefield Drive

Suwanee, GA 30024

USA

www.arris.com

VIP6102W

Installation Guide

612776-002-a

HDMI 

For connection to TV set (High 

& Standard Definition digital 

video and digital audio).

POWER 

For connection to the power 

supply included in the package.

• White: Network connection established

• Amber: Wi-Fi strength is poor

• Red: Wi-Fi link is down

• Blinking Red: Wi-Fi and Ethernet links are down

• Pulsing Purple: Firmware updating

Rear View

VIP6102W OVERVIEW

Front/Side/Bottom View

For connection to TV set or audio 

equipment. Use this connector only 

if your TV does not have HDMI or if 

you want to connect digital audio to a 

home cinema receiver.

•  Press for less than 5 seconds: toggle 

between standby and On mode

•  Press for more than 5 seconds: 

hardware reset

Ambient operating temperature 32-104° F at 0-95% non condensing humidity.
Voltage

100-120 V ~, 50-60 Hz

Power supply unit

This Class III product, VIP6102W, shall be powered by the 

Limited Power Supply that is provided together with the 

product.

Maximum power consumption

13 W

© 2018 ARRIS Enterprises, LLC. All rights reserved. No part of this publication may be reproduced in any form or by any 

means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission 

from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content 

from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the 

ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document 

to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in 

the marks and names of others.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic and the double-D symbol are 

registered trademarks of Dolby Laboratories. 
The Bluetooth

®

 word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks 

by ARRIS is under license.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied 

warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the 

product(s) described in this manual at any time. The capabilities, system requirements and/or compatibility with third-party 

products described herein are subject to change without notice. This installation guide is produced by the manufacturer 

in the English language. Operators may elect to translate the installation guide. Any translated version of the installation 

guide is created purely for the convenience of the operator and end user, and the English language version is controlling 

and shall prevail. ARRIS hereby disclaims all liability for any translated versions of the installation guide created by an op-

erator, for but not limited to, the content of any translated installation guide, the accuracy of the translation and any issues 

arising as a result of the translated installation guide, whether they be of an end user nature, legal nature or otherwise.

Caring for the Environment by Recycling
When you see this symbol on an ARRIS product, do not dispose of the product with 

residential or commercial waste. Some countries or regions, such as the European 

Union, have set up systems to collect and recycle electrical and electronic waste 

items. Contact your local authorities for information about practices established for 

your region.
Please recycle product packaging and this document.

Open Source Software Information 
For instructions on how to obtain a copy 

of any source code being made publicly 

available by ARRIS related to software 

used in this ARRIS product you may send 

your request in writing to:

ARRIS
Software Pedigree Operations
2450 Walsh Avenue
Santa Clara, CA 95051
USA

The ARRIS website  

opensource.arrisi.com 
also contains information regarding use 

of open source. ARRIS has created the 

opensource.arris.com site to serve as a 

portal for interaction with the software 

community-at-large.

USB 

For connection to external 

devices according to the 

instructions from your service 

provider.

IR Extender Port 

When components are hidden behind closed 

doors or walls in an entertainment cabinet 

or equipment closet, connect an IR extender 

accessory to this port to enable control of 

components by remote (not included).

• Off: Standby/Sleep

• Blue: Powering on/Initial bootup

• Blinking Blue: Firmware loading

• White: Power on/Ready

• Amber: Backup firmware loading

• Blinking Amber: System upgrade in progress

• Red: Power on/Initialization/Firmware load failure

            Right-Side Panel: Bluetooth pairing button

 

            Bottom of Set-Top Box: Reset button

For broadband connection 

when no Wi-Fi network is 

available.