eResearchTechnology GmbH AM3G01 User Manual
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Peak Flow Meter AM3 - Instructions for Use for Trial xxx
Version 00.03 • Date 04NOV2013
ERT Customer Care Contacts
International Support
International telephone technical support is available to all CRAs and Investigators
in English; Monday through Sunday, 24 hours a day (see next page for contact
details).
International telephone technical support is available to all CRAs and Investigators
in English; Monday through Sunday, 24 hours a day (see next page for contact
details).
International Support is responsible for all hardware and software issues and
should be contacted as soon as a problem occurs at a site.
should be contacted as soon as a problem occurs at a site.
Please have the following information available when you call:
• Study name
• Site number
• Subject/CRF Number or Sys Number
• Whether this issue has been reported by the respective site to the
hotline before
The Technical Hotline Operator will ask you for this information in order to
provide the most efficient service.
• Study name
• Site number
• Subject/CRF Number or Sys Number
• Whether this issue has been reported by the respective site to the
hotline before
The Technical Hotline Operator will ask you for this information in order to
provide the most efficient service.
International Germany
eResearchTechnology GmbH
Sieboldstrasse 3
97230 Estenfeld, Germany
CustomerCare@ert.com
eResearchTechnology GmbH
Sieboldstrasse 3
97230 Estenfeld, Germany
CustomerCare@ert.com
International US
eResearchTechnology
1818 Market Street, Suite 1000
Philadelphia, PA 19103-3638
CustomerCare@ert.com
eResearchTechnology
1818 Market Street, Suite 1000
Philadelphia, PA 19103-3638
CustomerCare@ert.com