Mesh Systems LLC DH001 User Manual

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ActiveSense Installation 
Section 2: Initial Setup 
Web and Mobile Access 
pilot.activesense.com
 
Note:  The Web Portal and Mobile applications are  cross-browser compatible: 
 
Internet Explorer (minimum version IE11) 
 
Chrome 
 
Firefox 
 
Safari 
 
Microsoft Edge 
Section 2.1:  Web Prerequisites 
ActiveSense Specialists will establish preliminary customer information in the Web Portal
 
New PMP records 
 
New Branch records 
 
At least one branch user  
Once this initial information is completed, the ActiveSense branch user may add additional users as well 
as new site records from the Web Portal.  
Section 2.1.1:  Establishing New Users 
If access to the installation site should be granted to additional users, user profiles should be created for 
each individual requiring access (user sign-ons should not be shared).  Examples might include office 
administrators, field technicians, sales associates, corporate managers, etc.  
The ActiveSense Menu is dynamically secured, based upon user permissions: 
 
Manager – Permissions assigned by branch location(s).  May be granted access to single site or 
multiple sites.  Full access to assigned Branch (s), Site(s) and Users   
 
User – Full access for assigned Branch(s), Site(s); may update personal Users details (no view 
access to additional user records) 
 
Read Only –  View Access only for Site(s) and User(s) 
Step 1:  Obtain your user credentials from your ActiveSense Specialist or your Branch Manager.  
Step 2:  Sign in to the Web Portal via 
pilot.activesense.com
 
Step 3: Navigate to the desired User (if exists); select New User