TCL Communication Ltd. H042 User Manual
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The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
2.5 hours).
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Adjust the brightness of the screen as appropriate
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, game
playing, internet surfing, or running other complex applications.
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone
return to normal temperatures.
After Factory reset is performed my device asks to enter Google
account credentials and I can’t use it avoiding this action*.
• After Factory reset is performed you need to enter the
original Google account credentials that were used on this
device before Factory data reset. Otherwise you will not be
able to use the device. If you don’t remember your Google
account credentials please complete Google account recovery
procedure. In case you don’t succeed in it - please apply to
authorized repair center, but remember that it will not be
regarded as warranty case.
* Applicable for Android OS versions starting from 5.1.
I don’t hear when somebody calls/messages me, I just see
missed calls/messages notifications on display.
• Please check if Interruptions/Do not disturb mode is activated
on your device. If it is activated you can see a “Star”
symbol
(for Android OS 5.X version) or
icon (for Android OS 6.X
version) displayed on notification panel. In this case you need
deactivate Interruptions/Do not disturb mode. To do it just
press volume up or down key and select “All” (on Android 5.X)
or modify it in Settings àSound & notifications àInterruptions (
for Android 5.X) or Do not disturb ( for Android 6.X).
My device asks me to enter some password/code/key that I
don’t remember or don’t know due to this device has been used
by another person before and I can’t get this password/code/
key from him/her.
• Password/code/key request could be caused by same security
feature activated on this device. You can try to perform Factory
data reset, but remember that if it doesn’t help you need to
apply authorized repair center and it will not be regarded as
warranty case.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
© Copyright 2016 TCL Communication Ltd
All rights reserved
TCL Communication Ltd reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been
composed, arranged, and mixed by NU TROPIC (Amar Kabouche).