SHENZHEN Hitevision Technology Co. Ltd. AHH15901-65 User Manual
Symptom
Possible Cause
Solution
The image or sound
is interrupted.
is interrupted.
Find out the electric appliance that causes the interference and
move it away from the interactive panel.
move it away from the interactive panel.
Do not share the power socket of the panel with the electric
appliance that causes interference.
appliance that causes interference.
The remote
controller fails.
controller fails.
Change the batteries.
Clean the signal emitter at the top of the remote controller.
(Check whether it is blocked.)
(Check whether it is blocked.)
Check contacts of the batteries.
The PC cannot be
started. (This
scenario is
applicable only to
panel models
operating with the
PC.)
started. (This
scenario is
applicable only to
panel models
operating with the
PC.)
Check whether the PC adapter is correctly connected and whether
the PC is powered on.
the PC is powered on.
Check whether the PC is connected correctly to the interactive
panel.
panel.
The following symptoms are not faults:
A very few of constantly bright or dark pixels, such as tiny red, blue, green or dark points,
may exist on the LCD. This symptom is not a fault and does not affect running functions
of the panel.
may exist on the LCD. This symptom is not a fault and does not affect running functions
of the panel.
Slight sound may occur due to the backlight adjustment or ventilation. This is a normal
symptom.
symptom.
The image and sound are normal. However, you can sense static electricity when you
touch the LCD and metal back cover. This is a normal symptom.
touch the LCD and metal back cover. This is a normal symptom.