Tesla Motors Inc 1031503 User Manual

Contacting Tesla

For detailed information about your Model X,
go to 

MY TESLA link, then enter your login
credentials (or sign up to get these
credentials).

If you have any questions or concerns about

your Model X, call 1-877-79TESLA

(1-877

‑798-3752).

Note: You can also use voice commands to

provide feedback to Tesla. Say "Note",

"Report", "Bug note", or "Bug report" followed

by your brief comments. Model X takes a
snapshot of its systems, including screen

captures of the touchscreen and instrument

panel. Tesla periodically reviews these notes

and uses them to continue improving Model X.

For details, see the owner's manual topic

Reporting Safety Defects - US

If you believe that Model X has a defect which

could cause a crash or could cause injury or

death, you should immediately inform the

National Highway Traffic Safety

Administration (NHTSA) in addition to

notifying Tesla Motors.

If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Tesla
Motors.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to 

; or write to: Administrator,

National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from 

Reporting Safety Defects - Canada

If you believe that your Model X has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
Transport Canada, in addition to notifying
Tesla. To contact Transport Canada, call their
toll-free number: 1-800-333-0510.

Reporting Safety Defects

174

Model X Owner's Manual