Zebra 01406-000 User Manual
03/03/2009
TTP 1020™/TTP 1030™ Technical Manual
P1003643-001
9
Maintenance
Fault Finding
In connection with service of the printer it is good practice to remove paper dust and lint from
the paper path, cutter and sensor areas. Paper dust, when accumulated, may interfere with
printer functions such as optical sensors.
the paper path, cutter and sensor areas. Paper dust, when accumulated, may interfere with
printer functions such as optical sensors.
Do not apply oil on the cutting knife to avoid smudging the paper.
The printer informs the host of some error symptoms by means of status and error codes. See
Table 15 • Fault Finding
Symptom
Suggested actions
Nothing is printed when
you press the feed-forward
button in self-test mode, but
the document is
transported, cut and ejected.
you press the feed-forward
button in self-test mode, but
the document is
transported, cut and ejected.
•
Check that the paper roll is turned the correct way with
thermal sensitive layer facing up.
thermal sensitive layer facing up.
•
Check that the paper used meets the paper specification.
See
See
.
•
Check that the print head ribbon cable is fully inserted
into the connectors at each end, and that the connector
collar is fully pushed in.
into the connectors at each end, and that the connector
collar is fully pushed in.
Paper jam
•
Check cutter-home switch.
Printer does not work at all
•
Check that the paper release lever is lowered (print head
presses against the paper).
presses against the paper).
•
Check that power is supplied to the printer.
•
Check the function of the paper-out sensor.
Self-test prints OK, but the
printer works strangely in
normal operation.
printer works strangely in
normal operation.
•
Check that both ends of the data cable are properly
connected.
connected.
•
Application program might be incorrect. Contact system
manager.
manager.