DeLonghi BCO 420 User Manual

20

authorities, or to one of the authorized dealers who provide 
such a service. Separate disposal of electrical goods helps avoid 
negative  consequences  for  health  and  for  the  environment, 
which can result from improper disposal. In addition, it allows 
the materials of which the item is composed to be retrieved, 
thus achieving an important saving of energy and resources. 
In order to emphasize the obligation to dispose of electrical 
items separately, the product carries the symbol of a rubbish 
skip with a cross through it.

The appliance conforms to the following EC directives:

•  Low  Voltage  Directive  2006/95/CE  and  successive

amendments;

•  Directive EMC 2004/108/CE and successive amendments;
•  Materials and objects intended to come into contact with

food products conform to the prescriptions of European
Regulation 935/2004.

The espresso coffee no longer comes out

Lack of water in the tank

Re-fill the water-tank

The holes in the filter-holder where the coffee 
emerges have become blocked

Clean out the holes of the filter-holder nozzles

The nozzle of the espresso boiler is clogged up

Carry out a cleaning procedure as described in the 
paragraph “Cleaning the boiler nozzle”

The espresso coffee drips from the edge 
of  the  filter-holder  instead  of  through 
the holes

The filter-holder has not been inserted properly

Connect the filter-holder correctly and turn it forcibly 
downwards 

The washer on the espresso boiler has lost its 
elasticity 

Obtain a replacement for the espresso boiler washer 
from your Service Centre  

The holes in the filter-holder nozzles are blocked

Clean the holes of the nozzles

The espresso coffee is cold

The OK light for espresso is not on when one presses 
the coffee supply switch 

Wait for the OK light to come on 

The pre-warming operation has not been done 

Carry out the pre-warming procedure as indicated 
in the paragraph

The cups have not been pre-warmed 

Pre-warm the cups with some hot water, or leave
them for at least 20 minutes on the cup-warming 
shelf on the cover

High noise level from the pump

The water-tank is empty

Fill the tank

The tank is not inserted properly and the valve on its 
base is not open 

Press the tank lightly so as to open up the valve
on its base

The consistency of the coffee is thin and 
pale (it emerges rapidly from the spout)

The ground coffee is insufficiently tamped

Tamp down the ground coffee a bit harder (fig. 18)

The quantity of ground coffee is insufficient

Increase the quantity of ground coffee 

The coffee is too coarsely ground

Only use ground coffee for espresso coffee machines 

The ground coffee is not the correct type

Change the type of ground coffee 

The consistency of the coffee is thick and 
dark (it emerges slowly from the spout)

The ground coffee has been tamped too firmly

Tamp the coffee less firmly (fig. 18)

Too much ground coffee has been used

Reduce the quantity of ground coffee 

The nozzle of the espresso boiler is clogged up 

Carry out a cleaning operation as described in the 
chapter “Cleaning the espresso boiler nozzle”

The filter is blocked

Carry out a cleaning operation as outlined in the 
paragraph “Cleaning the filter”

The ground coffee is too fine or is damp 

Only use ground coffee for espresso coffee machines 
and ensure it is not damp 

The ground coffee is not the correct type

Change the type of ground coffee powder