Wiley ACT! by Sage For Dummies, 9th Edition 978-0-470-19225-2 User Manual
Product codes
978-0-470-19225-2
Chapter 1
An Overview of ACT!
In This Chapter
What is ACT!?
Who uses ACT!?
Basic ACT! concepts
A few basic ground rules
The three ACT! flavors
S
o what is ACT!, anyway? I find that one of the hardest things that I have
to do with ACT! is to explain exactly what it is. I like to initially explain
to do with ACT! is to explain exactly what it is. I like to initially explain
ACT! by using very politically correct terminology. For example, ACT! 2008
Is a contact management software package
Provides users and organizations with powerful tools to manage their
Provides users and organizations with powerful tools to manage their
business relationships
Can be customized based on your company’s requirements
Is the world’s leading contact management software
Is the world’s leading contact management software
Feel free to use these points to impress your friends. You might want to men-
tion some of the wonderful features of ACT!, which I do in the first section of
this chapter. I also describe the typical ACT! user and give you a brief primer
on some pertinent ACT! terminology. I give you a few ground rules that I’ve
established over the years after watching new users wrestle with certain
aspects of using ACT!. Finally, I talk about the three versions of ACT! that are
available to you.
tion some of the wonderful features of ACT!, which I do in the first section of
this chapter. I also describe the typical ACT! user and give you a brief primer
on some pertinent ACT! terminology. I give you a few ground rules that I’ve
established over the years after watching new users wrestle with certain
aspects of using ACT!. Finally, I talk about the three versions of ACT! that are
available to you.
What Does ACT! Do?
Because I want you to enjoy the benefits of using ACT!, I’ve put together a
little shopping list of features so that you can see all that ACT! can do for you,
too. In parentheses after each item, I include a chapter reference where you
can find more information about a particular feature (if you’re so inclined).
little shopping list of features so that you can see all that ACT! can do for you,
too. In parentheses after each item, I include a chapter reference where you
can find more information about a particular feature (if you’re so inclined).
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