Palm Tungsten T5 User Manual

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Tungsten™ T5 Handheld
581
CHAPTER 27
Maintaining Your Handheld
Doing a hard reset
Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your 
information from your handheld.
 A hard reset deletes all records and entries stored on your handheld, including 
the username that identifies the handheld. This is another reason why it's important to 
synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure 
to synchronize. Applications, files, and folders moved to your handheld's internal drive with File 
Transfer are not automatically backed up during synchronization. Use File Transfer to copy or 
move the updated files and folders to your computer, or to back up the contents of your 
handheld's entire internal drive to your computer.
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1
Press and hold the power button.
2
While holding the power button, use the tip of the stylus (or a similar object 
without a sharp tip) to gently press and release the reset button inside the hole 
on the back of your handheld.
3
Wait for the Palm Powered™ logo to appear, and then release the power button.
4
When you see the message that warns you about erasing all of the info on your 
handheld, do one of the following:
• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.
Done
IMPORTANT
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