Philips IPS LCD monitor, LED backlight 231P4QRYEB 231P4QRYEB/00 User Manual

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11. Troubleshooting & FAQs

Q11:    What is the optimum distance from my 

eyes to the Monitor screen?

Ans.:    80 cm is the optimal distance for 

comfortable reading. The sensor will 

advise you if you are > 90cm and < 

70cm for distance activation.

Q12:    What is the optimum neck angle for 

stress-free reading?

Ans.:    The best neck angle is “straight neck!”  If 

your posture is detected with a neck 

angle tilted more than 15 degrees for 

a pre-determined time, the sensor will 

advise you to correct it.

Q13:    Can I change my time break activation 

timing?

Ans.:    No, the ideal time break is deemed to 

be at about an hour at which interval 

the sensor will advise you to take time 

break.  

Q14:  I cannot take a time-break now, I have 

lots of work. What happens in that 

case? 

Ans.:  The sensor has detected you working for 

more than one hour. Once you get up 

from your chair, the sensor will reset 

itself and will re-start the count again 

once it detects you back on the seat. 

Time break is for your own good!

Q15:  When does the power saving function 

work?

Ans.:  a.  User detected on seat, monitor 

operates normally.  

        b.  If user is not detected on seat, monitor 

brightness dims after 1 minute, saving 

power.  

         c.  Monitor turns off after 3 minutes, 

and then enters standby mode, saving 

power  

         d.  User returns to the seat, ErgoSensor 

returns monitor to normal operation 

immediately.

Q16:  How is it different from my Philips 

PowerSensor monitor?

Ans.:  ErgoSensor is a more advanced sensor 

which actually uses a CMOS-sensor 

that recognizes people and their 

presence or absence and is more 

accurate. PowerSensor uses infra-red 

signals to detect presence or absence 

and activates itself.

Q17:  Can I turn the ErgoSensor off?
Ans.:  Yes.
Q18:  Can I turn individual functions off?
Ans.:  No.
Q19:  Does it require software installation?
Ans.:  No, it is built in the monitor. You do not 

need to install anything.

Q20:  The ErgoSensor module looks like a 

camera.  Does it record anything? Can 

someone “see” me or “track” me? What 

about my privacy?!! 

Ans.:  No, neither it can record, nor 

communicate. The sensor is an 

independent, hardware based CMOS 

low resolution camera which detects 

you and then uses powerful algorithms 

to give you corrective advice. It has no 

data transfer capability to and from the 

computer.