Gigaset A220A Duo A220A DUO User Manual

Product codes
A220A DUO
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Lombok / Großbritannien - Irland / A31008-M2401-L101-1-7619 / Lombok.fm / 27.02.2012
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Questions and answers
If you have any queries about the use of your telephone, visit our website at 
www.gigaset.com/service 
for 24-hour support. The table below contains a list of common problems and possible 
solutions.
Contact with liquid 
If the handset has come into contact with liquid:
1
Switch off the handset and remove the battery pack immediately.
2
Allow the liquid to drain from the handset.
3
Pat all parts dry, then place the handset with the battery compartment open and 
the keypad facing down in a dry, warm place for at least 72 hours (not in a micro-
wave, oven etc.).
4
Do not switch on the handset again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
Problem
Cause
Solution
Nothing 
appears in 
the display.
The handset is not switched 
on.
The batteries are flat.
Press the end call key 
a
 for approx. 
5 seconds or place the handset in 
the base station.
Charge or replace the batteries.
No wireless 
connection 
to the base 
station, 
Base flashes in 
the display.
The handset is outside the 
range of the base station.
The handset is not regis-
tered.
The base station is not 
turned on.
Move the handset closer to the base 
station.
Register the handset 
¢
 page 9.
Check the mains connector on the 
base station 
¢
 page 3.
You cannot 
hear a ringer/
dialling tone 
from the fixed 
line network.
The phone cord supplied 
has not been used or has 
been replaced by a new cord 
with the wrong jack connec-
tions.
Please always use the phone cord 
supplied or ensure that the 
pin connections are correct when 
purchasing from a retailer: 3-4 
assignment of telephone leads/
EURO CTR37.
Error tone 
sounds after 
system PIN 
prompt.
PIN forgotten.
The system PIN you have 
entered is incorrect.
Reset the system PIN to the default 
0000 
¢
 page 10.
All handsets are de-registered. All 
settings are reset. All lists are 
deleted.
!
Service (Customer Care)
You have questions? As a Gigaset customer, you can take advantage of our compre-
hensive service offerings. You can find help quickly in this User Manual and in the 
service pages of our Gigaset online portal.
Please register your phone right after purchase. 
This enables us to provide you with even better service regarding questions or a 
warranty claim. Your personal user account enables you to directly contact our cus-
tomer service by email. 
Our representatives are available on the telephone hotlines for more advanced ques-
tions or immediate consultation.
United Kingdom 
www.gigaset.com/uk/service
Service Hotline: 0845 367 0812 
(local call cost charge)
Ireland
www.gigaset.com/ie/service
Service Hotline: 1850 777 277
(6.6561 Ct./Call)
Please note that if the Gigaset product is not sold by authorised dealers in the national 
territory the product may not be fully compatible with the national telephone net-
work. It is clearly specified on the box near the CE mark for which country/countries 
the equipment has been developed. If the equipment is used in a manner inconsistent 
with this advice or with the instructions of the manual and on the product itself, this 
may have implications on the conditions for warranty or guarantee claims (repair or 
exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a 
receipt which proves the date of purchase (date from which the warranty period 
starts) and the type of goods that have been purchased.
Authorisation 
This device is intended for analogue phone lines in the UK and on the Irish network.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential 
requirements and other relevant regulations laid down in Directive 1999/5/EC.
A copy of the Declaration of Conformity is available at this Internet address:
www.gigaset.com/docs