Panasonic CU-E7GKE User Manual

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14.3.
Error Codes Table
Note:
“O” - Frequency measured and fan speed fixed.
The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until “beep” sound heard
following by pressing the “CHECK” button at Remote Control.
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors (refer to Error
Codes Table) by using Remote Control or Auto Switch at indoor unit. However, the Remote Control signal receiving sound is
changed from one “beep” to four “beep” sounds.
Diagnosis
display
Abnormality / Protection control
Abnormality
Judgement
Emergency
operation
Primary location to verify
H00
No abnormality detected
Normal operation
H11
Indoor / outdoor abnormal
communication
> 1 min after starting
operation
Indoor fan operation
only
• Internal / external cable connections
• Indoor / Outdoor PCB
H12
Connection capability rank abnormal
H14
Indoor intake air temperature sensor
abnormality
Continue for 5 sec.
• Intake air temperature sensor 
(detective or disconnected)
H15
Outdoor compressor temperature 
sensor abnormality
Continue for 5 sec.
• Compressor temperature sensor 
(detective or disconnected)
H16
Outdoor Current Transformer open
circuit
• Outdoor PCB
• IPM (Power transistor) module
H19
Indoor fan motor merchanism lock
7 times occurance 
continuously.
• Indoor PCB
• Fan motor
H23
Indoor heat exchanger temperature
sensor abnormality
Continue for 5 sec.
(Cooling only)
• Heat exchanger temperature sensor 
(defective or disconnected)
H25
E-Ion breakdown
• Indoor PCB
• E-Ion PCB
H27
Outdoor air temperature sensor
abnormality
Continue for 5 sec.
O
• Outdoor temperature sensor
(defective or disconnected)
H28
Outdoor heat exchanger temperature
sensor abnormality
Continue for 5 sec.
O
• Outdoor heat exchanger 
temperature sensor (defective or 
disconnected)
H33
Indoor/Outdoor wrong connection
• Indoor/Outdoor supply voltage
H38
Indoor/outdoor mismatch (brand code)
H58
Abnormal gas sensor
Continue for 6 hours
• Gas sensor
(defective or disconnected)
H98
Indoor high pressure protection
• Air filter dirty
• Air circulation short circuit
H99
Indoor heat exchanger anti-freezing
protection
• Insufficient refrigerant
• Air filter dirty
F11
Cooling / Heating cycle changeover
abnormality
4 times occurance
within 30 minutes
• 4-way valve
• V-coil
F90
PFC control
4 times occurance
within 20 minutes
• Voltage at PFC
F91
Refrigeration cycle abnormal
2 times occurance
within 20 minutes
• No refrigerant 
(3-way valve is closed)
F93
Outdoor compressor abnormal 
revolution
4 times occurance
within 20 minutes
• Outdoor compressor
F95
Cool high pressure protection
4 times occurance
within 20 minutes
• Outdoor refrigerant circuit
F96
IPM (power transistor) overheating
protection
• Excess refrigerant
• Improper heat radiation
• IPM (Power transistor)
F97
Outdoor compressor overheating
protection
4 times occurance
within 20 minutes
• Insufficient refrigerant
• Compressor
F98
Total running current protection
3 times occurance
within 20 minutes
• Excess refrigerant
• Improper heat radiation
F99
Outdoor Direct Current (DC) peak
detection
7 times occurance
continuously
• Outdoor PCB
• IPM (Power transistor)
• Compressor