Zebra HW46211 User Manual

13185L-002 Rev. A 1/24/06

110XiIIIPlus Maintenance Manual

Page 3-13

Troubleshooting

Section 3

Basic Troubleshooting

Consult the Troubleshooting Table that follows and compare the printer output with the 

sample labels to improve the quality of your labels.

All LEDs light, but 
nothing displays on LCD 
and printer does not 
operate.

Main logic board or Flash 
faulty.

Download new Flash or 
replace the main logic board.

All LEDs flash.

No significant amount of 
DRAM tested good.

Replace the main logic board.

Take-Label LED flashes. Printer misconfigured for 

Peel-Off Mode.

If peel-off is desired, check 
Take-Label sensor.

Printer locks up while 
running Power-On Self 
Test.

Main logic board failure.

Replace the main logic board.

EEPROM checksum is 
incorrect.

Replace the main logic board.

Printer stops and 
ERROR LED flashes.

No media loaded or 
incorrectly loaded.

Load media correctly.

Misadjusted media sensor.

Check media sensor position 
and sensitivity.

Maximum label length set 
shorter than label length.

Verify maximum label length 
setting is correct.

Printer set for non-continuous 
media, but continuous media 
is loaded.

Install proper media or reset 
printer for current media type.

Printer stops and 
ERROR LED flashes.

For Thermal Transfer: Ribbon 
not loaded or incorrectly 
loaded.

or

Ribbon sensor not sensing 
ribbon that is correctly loaded.

Load ribbon correctly.
Ensure snap plate is properly 
installed.
Perform media and ribbon 
sensor calibration.

For Direct Thermal:
Ribbon loaded unnecessarily.

Remove ribbon.
Verify snap plate is properly 
installed.

EEPROM CHECKSUM

INVALID

ERR0R CONDITION

PAPER OUT

ERR0R CONDITION

RIBBON OUT

WARNING

RIBBON IN