Philips Blu-ray Disc player BDP3010 BDP3010/F7 User Manual
Product codes
BDP3010/F7
46
Problem
Tip
PO
WE
R
No reaction to the remote control.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
Point the remote control at the product.
Insert the batteries correctly.
Insert new batteries in the remote control.
No video signal on the display
device.
device.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution using [HDMI] .
Press and hold [B (play)] on the front panel for 5 seconds to change the
setting back to its default.
Set the TV to the correct external input.
Select the correct video resolution using [HDMI] .
Press and hold [B (play)] on the front panel for 5 seconds to change the
setting back to its default.
No audio / video signal on the
display device via HDMI cable.
display device via HDMI cable.
If the unit is connected to the unauthorized display device with an HDMI
cable, the audio / video signal may not be output.
cable, the audio / video signal may not be output.
No high-definition video signal on
the TV.
the TV.
Does the disc contain high-definition video? High-definition video is not
available when the disc does not contain it.
Does the TV support high-definition video? High-definition video is not
available when the TV does not support it.
available when the disc does not contain it.
Does the TV support high-definition video? High-definition video is not
available when the TV does not support it.
No audio signal from the
loudspeakers of the TV.
loudspeakers of the TV.
Assign the audio input of the TV to the corresponding video input.
No audio signal from the
loudspeakers of the audio system.
loudspeakers of the audio system.
Turn on the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.
GE
N
E
RAL
Cannot play back a disc.
Make sure that the product supports the disc.
Check the region code of the disc. This unit supports following region codes.
Check the region code of the disc. This unit supports following region codes.
-BD : “A”
-DVD : “ALL” or “1” for BDP3010/F7 (USA / Canada)
-DVD : “ALL” or “1” for BDP3010/F7 (USA / Canada)
“ALL” or “4” for BDP3010/F8 (Mexico)
For DVD-RW/-R, make sure that the disc is finalized.
Clean the disc.
Clean the disc.
SD Memory Card cannot be read.
The format of the card does not match that accepted by this unit or the card
is not compatible.
is not compatible.
Cannot play back JPEG files from a
disc.
disc.
Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
in the upper right hand corner
of the TV screen.
The operation is not possible.
Buttons do not work or the unit
stops responding.
stops responding.
To completely reset the unit, press and hold [
Q (standby-on)] on the front
panel for 10 seconds to shut down the unit or unplug the AC cord from the
AC outlet for 5-10 seconds.
AC outlet for 5-10 seconds.
Cannot find a JPEG file.
Make sure that the selected group (folder) does not contain more than
9,999 files for DVD, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.
9,999 files for DVD, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.
Error message appears when I
select “Auto” in the “Player Menu”.
select “Auto” in the “Player Menu”.
Make sure that the unit is connected to the PHILIPS brand EasyLink TV and
the “EasyLink (HDMI CEC)” is set to “On”.
This error message may appear when your TV’s OSD language is not
supported by this unit.
the “EasyLink (HDMI CEC)” is set to “On”.
This error message may appear when your TV’s OSD language is not
supported by this unit.