Epson EH-TW8100 V11H524070LW User Manual

Troubleshooting

87

Problems with 3D

Cannot project correctly in 3D

Check

Remedy

Are the 3D Glasses turned on?

Turn on the 3D Glasses.

Is a 3D image being projected?

If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.

Is the input image in 3D?

Check that the input image is 3D compatible.

Is 3D Display set to Off?

If 3D Display is set to Off from the configuration menu, the pro-
jector does not automatically change to 3D even when a 3D im-
age is input. Press the 

 button. 

s

 Signal - 3D Setup - 3D

Is the correct 3D format set?

The projector automatically selects the appropriate 3D format,
but if the 3D image is not displayed correctly, use 3D Format
from the configuration menu to select another format. 

s

 Sig-

nal - 3D Setup - 3D Format 

Are you viewing within the reception range? Check the range within which the 3D Glasses can communicate

with the projector, and view within that range. 

s

 

Has pairing been performed correctly?

See the User's Guide for the 3D Glasses to perform pairing.

Are there any devices that cause radio wave
interference in the vicinity?

When using other devices at the same time with the frequency
band (2.4 GHz) such as Bluetooth communication devices, wire-
less LAN (IEEE802.11b/g), or microwave ovens, radio wave inter-
ference may occur, the image may be interrupted, or communi-
cation may not be possible. Do not use the projector near these
devices.

Problems with HDMI

HDMI link does not function

Check

Remedy

Are you using a cable that meets the HDMI
standards?

Operations are not possible with cables that do not meet the
HDMI standards.

Does the connected device meet the HDMI
CEC standards?

If the connected device does not meet the HDMI CEC standards,
it cannot be operated even if it is connected to the HDMI port.
See the documentation and so on supplied with the connected
device for more information.
Also, press the 

 button, and then check if the device is

available under Device Connections. 

s

Are the cables connected correctly?

Check that all the cables required to use HDMI Link are securely
connected. 

s

Is the power for the amplifier or DVD recorder
and so on turned on?

Put each device in standby status. See the documentation and
so on supplied with the connected device for more information.