Philips DVP2880 DVP2880/F7 User Manual

14

EN

6 Troubleshooting

To keep the warranty valid, never try to repair 

the player yourself. 

If you have problems using this player, check the 

following points before you request service. If 

you still have a problem, register your player and 

get support at www.philips.com/support. 

If you contact Philips, you will be asked for the 

model and serial number of this player. The 

model number and serial number are on the 

back of this player. Write the numbers here: 

Model No. __________________________

Serial No. ___________________________

No picture.

•  The TV video input channel is not correctly 

selected (see the TV's user manual). 

•  If you have changed a TV system setting, 

switch back to the default setting: 1) Press 

 to open the disc compartment. 2) Press 

SUBTITLE. 

No picture on HDMI connection.

•  If this player is connected to an 

unauthorized display device, the audio/

video signal cannot be output.

•  If the HDMI cable is faulty, replace it with a 

new HDMI cable.

•  If you have changed the setting for HDMI 

video resolution, switch to its default mode.

No sound output from the TV.

•  Make sure that the audio cables are 

correctly connected between this player 

and the TV. 

No sound on HDMI connection.

•  If the connected device is non-HDCP 

compliant or only DVI-compatible, no 

sound can be heard from the HDMI 

output.

•  Make sure that [HDMI Audio] is set to 

[On].

No audio output from the loudspeakers of the 

connected external audio device (for example, 

stereo system, amplifier receiver).

•  Make sure that the audio cables or coaxial 

cable are correctly connected.

•  Switch the external audio device to 

correct audio input source.

Disc cannot be read. 

•  Make sure that this player supports the 

disc (see "Specifications" > "Playable 

media").

•  For a recorded disc, make sure that the 

disc is finalized. 

Files cannot be displayed or read. 

•  Make sure that this player supports these 

files (see "Specifications" > "File format").

•  Make sure that the number of files or 

folders does not exceed the supported 

limit of this player (maximum 200 folders 

or 9999 files).

•  If a maximum number of folders exceeds 

200, files in any folder which is outside the 

200 folders cannot be read regardless of 

the total files stored on the media which 

are within the maximum number of files.

EasyLink feature does not work.

•  Make sure that this player is connected 

to the Philips brand EasyLink TV, and 

the EasyLink option is turned on (see 

“Use your DVD player” > “Use Philips 

EasyLink”).

DVP2880_F7_UM_V1.0.indb   14

2013/1/11   15:00:26