Philips CSS2133B CSS2133B/F7 User Manual

Product codes
CSS2133B/F7
Page of 17
15
English
EN
7 Troubleshooting
Warning
 
Risk of electric shock. Never remove the casing of the 
product.
To keep the warranty valid, never try to repair 
the product yourself. 
If you have problems using this product, check 
the following points before you request service. 
If you still have a problem, get support at  
www.philips.com/support. 
Sound
No sound from SoundBar speakers.
•  Connect the correct audio cable from your 
SoundBar to your TV or other devices.
•  On your SoundBar remote control, press 
the Source buttons to select the correct 
audio input.
•  Make sure that the SoundBar is not muted. 
Press VOL +/- to restore the sound.
Distorted sound or echo.
•  If you play audio from the TV through the 
SoundBar, make sure that the TV is muted.
Bluetooth
A device cannot connect with the SoundBar.
•  The device does not support the 
compatible profiles required for the 
SoundBar.
•  You have not enabled the Bluetooth 
function of the device. See the user manual 
of the device on how to enable the 
function.
•  The device is not correctly connected. 
Connect the device correctly.
•  The SoundBar is already connected with 
another Bluetooth device. Disconnect the 
connected device, then try again.
Quality of audio play from a connected 
Bluetooth device is poor.
•  The Bluetooth reception is poor. Move the 
device closer to the SoundBar, or remove 
any obstacle between the device and the 
SoundBar.
The connected Bluetooth device connects and 
disconnects constantly.
•  The Bluetooth reception is poor. Move the 
device closer to the SoundBar, or remove 
any obstacle between the device and the 
SoundBar.
•  Turn off Wi-Fi function on the Bluetooth 
device to avoid interference.
•  For some Bluetooth, the Bluetooth 
connection can be deactivated 
automatically to save power. This does not 
indicate any malfunction of the SoundBar.
CSS2133B_F7_UM_V1.0.indb   15
2013/2/22   17:15:21