Polycom 2457-26122-001 User Manual

Page of 280
Integrator’s Reference Manual for the Polycom RealPresence Group Series
46
Polycom, Inc.
 
Using the API with the Maximum Security Profile Enabled
You must log in with a password to start an RS-232 session if the system is 
configured with the Security Profile set to Maximum. You can log in with 
either the Admin ID and Admin Remote Password or the User ID and User 
Remote Password of the Polycom RealPresence Group system. In software 
version 4.1.1, you must be logged in using the Admin ID in order to use the 
API commands. 
For more information about the Security Profile, refer to the Security 
Deployment Guide for Polycom RealPresence Group Systems
.
Using the API with a LAN Connection
If you have a computer connected to the LAN, you can send API commands 
to the Polycom RealPresence Group system through telnet port 24.
1
On the computer, open a command line interface.
Start a Telnet session using the Polycom RealPresence Group system IP 
address and port number — for example, telnet 10.11.12.13 24.
Using the API Controller Code
In cooperation with the leading touch panel controller manufacturers, 
Polycom provides its own version of controller code designed to run on a 
Crestron control system.  It provides a fully executable controller program but 
also serves as a guideline for ongoing development using Polycom preferred 
methodology and commands.
Additional API Resources
The following online resources are available for your reference as you use the 
API.
Technical Support Contact Information
support.polycom.com
. This web 
site provides you with contact information for Polycom technical support. Use 
this web site when you need help using the API.
If your computer is running the Windows 7 operating system, you might need to 
install the telnet client before starting a telnet session. The telnet client is not 
installed by default with Microsoft Windows 7 operating systems.