Thecus Silver Data Storage 4 bays N4100S Leaflet

Product codes
N4100S
Page of 81
Thecus N4100 IP Storage Appliance 
 
48
 
Appendix A: Troubleshooting 
This appendix covers troubleshooting, including error detection and how to deal with a damaged hard drive. 
 
Forgotten Network IP Address 
If you forget your network IP address you can use the setup wizard to retrieve the IP of your N4100. 
1.  Start the Setup Wizard, it will automatically detect all Thecus IP storage products on your network. If 
none are found, please check your connection and refer to the Troubleshooting Guide at the back of 
the N4100 User’s Manual. 
2.  You should be able to find the IP address of the N4100 which you have forgotten in the “Device 
discovery” screen. 
 
 
Forgotten Password 
If you forget your password for the administrator, you can reset the N4100 to its default settings as follows: 
3.  Power on the N4100 and immediately press the Reset button for 10 seconds. 
4.  This resets the N4100 to its default IP address and password settings. 
5.  Make sure your network is connected to the Internet and access the N4100 Login webpage: 
6.  Use the Setup Wizard to configure the N4100 again. 
Note: The default password for “admin” is “admin”.