Saeco HD8753/23 HD8753/87 User Manual
Product codes
HD8753/87
62
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
ter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
Machine actions
Causes
Solutions
The machine does not switch
on.
on.
The machine is not connected to
the electric network.
the electric network.
Connect the machine to the electric
network.
network.
The power button is set on"0".
Check that the power button is set
to "I".
to "I".
The drip tray gets fi lled al-
though no water is drained.
though no water is drained.
Sometimes water is drained auto-
matically by the machine into the
drip tray in order to manage the
rinsing of the circuits and ensure
optimum machine performance.
matically by the machine into the
drip tray in order to manage the
rinsing of the circuits and ensure
optimum machine performance.
This is conceived as a normal func-
tion in standard machine operation.
tion in standard machine operation.
The red
symbol is always
displayed on the machine.
The coff ee grounds drawer has
been emptied with the machine
off .
been emptied with the machine
off .
The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the
always be emptied with the machine
on. Wait until the
symbol is
displayed before refi tting the drawer.
Coff ee is not hot enough.
The cups are cold.
Preheat the cups with hot water.
No hot water is dispensed.
The hot water dispensing spout
orifi ce is clogged.
orifi ce is clogged.
Unclog the orifi ce of the hot water
dispensing spout with a pin.
Make sure that the machine is off
and cold before performing this
operation.
dispensing spout with a pin.
Make sure that the machine is off
and cold before performing this
operation.
Coff ee has not enough
crema.
(See note)
crema.
(See note)
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
not freshly roasted or the grind is
too coarse.
Change coff ee blend or adjust the
grind as explained in chapter “Ad-
justing the ceramic coff ee grinder”.
grind as explained in chapter “Ad-
justing the ceramic coff ee grinder”.
The milk was not frothed.
The milk carafe is dirty or not
inserted correctly.
inserted correctly.
Verify the correct cleaning of the
carafe and its insertion.
carafe and its insertion.
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
time to warm up or the
amount of water dispensed
from the wand is too little.
The machine circuit is clogged by
limescale.
limescale.
Descale the machine.
The brew group cannot be
removed.
removed.
The brew group is out of place.
Turn the machine on. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
vice door. The brew group automati-
cally returns to the initial position.
The coff ee grounds drawer is
inserted.
inserted.
Remove the coff ee grounds drawer
before removing the brew group.
before removing the brew group.
There is a lot of ground coff ee
under the brew group.
under the brew group.
Coff ee is not suitable for auto-
matic machines.
matic machines.
It may be necessary to change the
type of coff ee or the coff ee grinder
settings.
type of coff ee or the coff ee grinder
settings.