HP 731179-151 User Manual

When your computer is not working properly and you need to regain system stability, the Windows

Refresh option allows you to start fresh and keep what is important to you.

Refresh removes any traditional applications that were not originally installed on the

system at the factory.

During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See HP Support Assistant for instructions on

reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP

Support Assistant app.

You may be prompted for your permission or password when using Refresh. See HP Support

Assistant for more information. To access HP Support Assistant on the Start screen, select the HP

Support Assistant app.

To start Refresh:

On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

Click Settings.

Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

Scroll the right-side choices down to display Refresh your PC without affecting your files.

Under Refresh your PC without affecting your files, select Get started, and follow the

on-screen instructions.

Sometimes you want to perform detailed reformatting of your computer, or you want to remove

personal information before you give away or recycle your computer. The process described in this

section provides a speedy, simple way to return the computer to its original state. This option removes

all personal data, apps, and settings from your computer, and reinstalls Windows.

This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the 

f11

 key or from the Start screen.

To use the 

f11

 key:

Press 

f11

 while the computer boots.

– or –

Press and hold 

f11

 as you press the power button.

Choose your language.

Choose your keyboard layout.

Performing a system recovery

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