Unify OpenScape Business V1 L30250-U622-B577 User Manual
Product codes
L30250-U622-B577
myAttendant
myAttendant is a user-friendly atten-
dant console and optimally combines
telephone functions with OpenScape
Business UC functions. In addition to
the classic call handling functions, an
additional focus is on the management
of UC Suite. The presence state of sub-
scribers is displayed and can be man-
aged.
dant console and optimally combines
telephone functions with OpenScape
Business UC functions. In addition to
the classic call handling functions, an
additional focus is on the management
of UC Suite. The presence state of sub-
scribers is displayed and can be man-
aged.
All UC functions are united in the Mes-
sage Center and round off centralized
accesses to voice, fax, and immediate
messages (of course only with approval
of the individual subscriber).
sage Center and round off centralized
accesses to voice, fax, and immediate
messages (of course only with approval
of the individual subscriber).
Company AutoAttendant
Automatically transfer incoming calls
that arrive at the central enterprise
number. Utilize the capabilities of in-
formation announcements combined
with automatic call handling after key
input by the caller.
that arrive at the central enterprise
number. Utilize the capabilities of in-
formation announcements combined
with automatic call handling after key
input by the caller.
AutoAttendant enables individual cus-
tomization to the workflow in your en-
terprise, whether an advertising an-
nouncement or individual
announcement tree (Press 1 for Sales
or 2 for Service…). The available sched-
ules extend the deployment options as
workflows can be automatically
switched over depending on the week-
day and time, e. g. incoming calls can
be automatically forwarded to the
night position.
tomization to the workflow in your en-
terprise, whether an advertising an-
nouncement or individual
announcement tree (Press 1 for Sales
or 2 for Service…). The available sched-
ules extend the deployment options as
workflows can be automatically
switched over depending on the week-
day and time, e. g. incoming calls can
be automatically forwarded to the
night position.
An announcement can be played that
is customized for the incoming phone
number, for instance in the language of
the caller.
is customized for the incoming phone
number, for instance in the language of
the caller.
Existing announcement texts or pro-
fessionally recorded announcements
in WAV format can of course be im-
ported.
fessionally recorded announcements
in WAV format can of course be im-
ported.