Gigaset HC450 S30852-H1799-R101 User Manual

Product codes
S30852-H1799-R101
Page of 29
22
Appendix
Gigaset HC450 / en / A31008-M1799-R101-1-7619 / Appendix.fm / 13.02.2007
Ve
rs
ion 4,
 16
.09.
2005
Appendix
Cleaning
¤
Wipe the HC450 door intercom with a 
damp cloth (do not use solvent) or an 
antistatic cloth.
Never use a dry cloth. This can cause 
static.
Questions and answers
If you have any queries about the use of 
your HC450 door intercom, contact us at
www.siemens.com/gigasetcustomercare
24/7. The table below contains a list of 
common problems and possible solutions.
Control unit
HC450 door intercom
Contact your dealer if the problem 
persists.
No function
No power supply.
¥
Check the power supply.
Door opener not working
– no switching noise
Door opener is not correctly connected or does 
not conform to the specifications.
¥
Check the installation. Check whether the 
door opener is within the supported speci-
fication.
Door opener not working
– switching noise, but door not opening.
Door opener is not within the specification or 
not correctly installed mechanically.
¥
Check whether the door opener is within 
the supported specification or check the 
installation of the door opener (if necessary
adjust).
No function, no keys lighting up
No operating current.
¥
Check the installation, check whether the 
connections at the terminals are in the cor-
rect connection sequence.
Door intercom working (bell working), but 
not signalling at the mobile phones.
1. Control unit is not registered with the base 
station (control unit LED flashing).
¥
Register the control unit.
2. Control unit has been registered but is 
dropping the connection (LED flashing).
¥
Reduce the distance between the base 
station and the control unit. Install a 
repeater if necessary.
Bell not signalling at the mobile phones, 
even through the control unit
has a connection to the base station (cont-
rol unit LED lighting up continuously).
1.
no int. Ringing
 is set.
¥
Select a value between 10 and 
60 seconds.
2. Call forwarding activated
(display showing "
line in use
").
¥
Select "
Status: Home
".
3. Handsets outside of range or switched off, 
specifically set handset deregistered or 
switched off.
¥
Bring the handsets within the base sta-
tion's range, switch on or charge the 
handsets.
¥
Select another handset for
signalling or switch over to "Signal to All 
Handsets".