Saeco Super-automatic espresso machine HD8752/23 HD8752/23 User Manual
Product codes
HD8752/23
50
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could en-
counter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
counter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
Machine actions
Causes
Solutions
The machine does not switch
on.
on.
The machine is not connected to
the electric network.
the electric network.
Connect the machine to the electric
network.
network.
The drip tray gets fi lled al-
though no water is drained.
though no water is drained.
Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
This is seen as normal machine
behavior.
behavior.
The red
icon is always
displayed on the machine.
The coff ee grounds drawer was
emptied with the machine off .
emptied with the machine off .
The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the
always be emptied with the machine
on. Wait until the
icon is displa-
yed before reinserting the drawer.
Coff ee is not hot enough.
The cups are cold.
Preheat the cups with hot water.
No hot water or steam is
dispensed.
dispensed.
The hole of the steam wand is
clogged.
clogged.
Clean the hole of the steam wand
using a pin.
Make sure that the machine is off
and cold before performing this
operation.
using a pin.
Make sure that the machine is off
and cold before performing this
operation.
The Cappuccinatore is dirty (if
supplied).
supplied).
Clean the Cappuccinatore.
Coff ee does not have enou-
gh crema.
(See note)
gh crema.
(See note)
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
not freshly roasted or the grind is
too coarse.
Change coff ee blend or adjust the
grinder as explained in chapter
“Adjusting the ceramic coff ee
grinder”.
grinder as explained in chapter
“Adjusting the ceramic coff ee
grinder”.
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
time to warm up or the
amount of water dispensed
from the wand is too little.
The machine circuit is clogged by
limescale.
limescale.
Descale the machine.
The brew group cannot be
removed.
removed.
The brew group is out of place.
Turn the machine on. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
vice door. The brew group automati-
cally returns to the initial position.
The coff ee grounds drawer is
inserted.
inserted.
Remove the coff ee grounds drawer
before removing the brew group.
before removing the brew group.
There is a lot of ground coff ee
under the brew group.
under the brew group.
Coff ee is not suitable for automa-
tic machines.
tic machines.
It may be necessary to change the
type of coff ee or the coff ee grinder
settings.
type of coff ee or the coff ee grinder
settings.