Alcatel-Lucent IP Touch 4038 3GV27061TB User Manual
Product codes
3GV27061TB
4
8 SerIeS Ip toUCh phoneS
ALCATEL-LUCENT ENTErPrisE
Who CAN i BE For YoU?
move up to Ip touch for a wealth of services, from unified communication to security,
travel and meeting room management:
I am YoUr perSonaL aSSIStant
• Provide a single multimedia mailbox for all messages, including voice, e-mail and fax.*
• Never miss unanswered VIP calls thanks to the call log.*
• Access the universal directory service easily.*
• Offer a “find me, follow me” facility to avoid caller frustration when trying to reach you.*
• Don’t be bothered by non-urgent calls when meeting important customers.*
• Record time spent on the phone and produce a periodic time report by client, file or
• Never miss unanswered VIP calls thanks to the call log.*
• Access the universal directory service easily.*
• Offer a “find me, follow me” facility to avoid caller frustration when trying to reach you.*
• Don’t be bothered by non-urgent calls when meeting important customers.*
• Record time spent on the phone and produce a periodic time report by client, file or
by-the-hour billing.
• And a host of other features...
*Based on Alcatel-Lucent Unified Communications features delivered through ICS or OpenTouch™ platforms
I am YoUr ContaCt Center aGent
advanced and intuitive capabilities to boost contact center agents’ personal efficiency including:
• Login/logout in group, plus password management
• Agent status (on/off duty, pause, wrap-up)
• Group monitoring
• Queue information display
• Saturation indicator
• Agent status (on/off duty, pause, wrap-up)
• Group monitoring
• Queue information display
• Saturation indicator
I am YoUr SeCUrItY aGent
• Access control
Survey the entrance to the building, parking lot or remote building (video) and control
door opening from any alcatel-Lucent Ip touch phone
door opening from any alcatel-Lucent Ip touch phone
• Building control
For any type of alarm, directly control the building security functions (such as closing
doors to cut off a fire or alerting employees and security services)
doors to cut off a fire or alerting employees and security services)
• AlArm mAnAgement
Use Ip touch for immediate broadcast to all parties specified by company security procedures
AND MUCH MORE...
Remember, these existing services are just the beginning: You or one of our applications
partners can develop applications that customize Ip touch to the unique demands of
your business, thanks to its XML interface*.
partners can develop applications that customize Ip touch to the unique demands of
your business, thanks to its XML interface*.
*Not available on Alcatel-Lucent 4018 and 4008 IP Touch phones.
iNBUiLT sECUriTY
Rest assured, the “IP” in Alcatel-Lucent
Ip touch is fully secured against
intrusion, eavesdropping or hacking.
With its powerful armory, you benefit
from the openness of an application,
safe from the risk of outside attack.
Ip touch is fully secured against
intrusion, eavesdropping or hacking.
With its powerful armory, you benefit
from the openness of an application,
safe from the risk of outside attack.