HP 17.3kVA 208 Volt IEC309 60A 3-Phase Watertight Input (12xC13/12xC19) NA/JP Monitored PDU G9Z07A User Manual

Product codes
G9Z07A
Page of 13
QuickSpecs  
HP Remote Monitoring Power Distribution Units (mPDU)
Service and Support 
 
 
c04164163 – DA – 14669  Worldwide — Version 8 — June 10, 2014 
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HP Care Pack Services 
Care Pack services provide a range of life cycle support options that let you choose the service levels 
that meet your business requirements, from basic to mission-critical. 
 
A full range of HP Care Pack hardware and software services are available including: 
  Installation and start up 
  Education courses 
  Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 
hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair 
  Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials 
and VMWare-based IT solutions helping to deliver high level of application availability. 
Response times range from 30 mins for critical problems to 2 hours. 
  System Management, Performance Services and Mission Critical Support Solution 
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or 
resellers or visit our worldwide Web site on the internet at: 
http://www.hp.com/hps/carepack
 
NOTE: For more complete information on HP Services offerings, customers and resellers, please visit 
us at: 
http://www.hp.com/hps
 
NOTE: Additional information regarding worldwide limited warranty and technical support is available 
at: 
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html