Innovaphone 03-00010-002 User Manual

The flexible Unified Communications client, myPBX, is avai-

lable with the innovaphone PBX. It enables the telephone to

be used from the computer and runs on

any platform (Windows, Mac, etc.) A

web browser is all that is needed – the-

re is no need for time-consuming in-

stallation of complex software. Users

can access the UC client over a sim-

ple link, and log-in with their telephone login. The user in-

terface enables users to use all of the telephones, (whether
desktop telephones or mobiles) which have been stored un-
der their individual login on the innovaphone PBX. A wide ar-
ray of features can be used after registering to myPBX:

•

Set, display and add notes to presence status

•

Federation

•

Create favourite lists and individual profiles for flexible
contact management

•

Set and manage call diversions

•

Alphanumeric contact search

•

Telephone calls, chatting or e-mail

•

Open a collaboration session out of myPBX

•

Privacy protection

•

Click to Dial: Select telephone numbers over a Wind-
ows hotkey (Windows)

•

Fast access to myPBX using an icon on task bar
(Windows)

•

Popup window to run myPBX in the background
(Windows)

•

Manage call lists (innovaphone Reporting license 
necessary)

There are jobs where team members are constantly on the te-
lephone. Data often needs to be entered into the system du-
ring such calls – it is useful to have two free hands for typing.
The innovaphone SoftwarePhone is the perfect solution for
such situations: the employee can use the telephone features
conveniently over his computer and telephone hands-free with
a USB headset. A desktop telepho-
ne is no longer needed. The UC
client myPBX is the user interface
for the innovaphone Soft-
warePhone.

The innovaphone Voicemail is a professional answer pho-

ne integrated solution available across the network for every
innovaphone PBX subscriber. It uses the abilities of the inno-
vaphone PBX in the best possible way. This service is extre-
mely easy and convenient and is operated over the feature
keys on the telephone. Access is possible directly from one’s
own telephone without a PIN. Access from an external tele-
phone is protected by a PIN number. 

DTML enables messages to be played back, deleted, re-

peated or stored from internal and external telephones. On re-
quest, calls can be returned directly from the voicemail menu.
Personal announcements such as a personalised greeting can
be recorded and managed directly on the telephone. Further-
more, the PIN number for external access can be changed in
the voicemail menu.

ESTOS ProCall 4.0 Enterprise is a Unified Communications

solution (UC) with all the important Computer Telephony Inte-
gration (CTI) comfort features as well as presence manage-
ment, office integration and instant messaging to improve col-
laboration in companies – also beyond company domains
thanks to the key technology Federation. Federation enables
networks, in terms of social networks, with external compa-
nies: it guarantees secure exchange of presence information
and instant messaging based on open standards (e.g.
SIP/SIMPLE). 

ProCall has been optimised for perfect interaction with inno-

vaphone PBX systems, leading group-
ware platforms such as
Microsoft Exchange,
Lotus Notes and Tobit
David, popular CRM
and ERP systems such
as Microsoft Dynamics
CRM and NAV, Wind-
ows terminal and citrix
servers as well as Virtu-
al Server technologies.
The software supports the modern Windows operating sy-
stems and Microsoft Office versions in 32 and 64 Bit.