ESTOS MetaDirectory 3.5 Enterprise 2100040750 User Manual

Product codes
2100040750
Page of 8
6
MetaDirectory
The processing and the context-oriented provision 
of contact information is a company asset
Information is valuable.
If it’s used.
Due to the constantly growing mass of contact data in business, it is becoming increasingly difficult to 
maintain a clear view of the flood of information. The facts that there are no standardized models and 
data is still saved in heterogeneous systems related to their field of application make it very difficult to 
use valuable information effectively and release its full potential.  
LDAP(s) 
HTTP(s) 
XML
Export-Replicators
INFORMATION
Processing and 
Standardizing 
Connection
Field allocation
Normalization
Import-Replicators
DATA
Meta
Directory 
Production factor information
Information is now a recognized and important produc-
tion factor in companies. In particular, current informa-
tion of internal and external contacts, employees and 
colleagues, customers, suppliers, service providers and 
business partners is valuable. It is the basis for successful 
communication and with it successful business. Unfortu-
nately, departmental or even personal contact data is of-
ten stored in its own autonomous systems and available 
only to a limited number of users. Furthermore, single 
contacts with different information components are of-
ten stored multiple times. A certain core of information is 
usually relevant to several user groups and departments. 
To be able to extract it and to process it specifically for a 
company, it is necessary to manage information in a use-
ful company manner. 
Information management
To utilize “hidden” but relevant information for all con-
cerned parties is a major task for so-called information 
management. It needs to find the “right” information 
and provide it in a convenient structure. Unfortunately, 
user-friendly preparation and presentation is often neg-
lected which leads to a loss of information. 
Valuable Information
Information itself can be seen as a commercial asset, 
which can be produced in a company through other pro-
duction factors such as people, computers, software and 
communications, or can be purchased from outside. The-
refore information has a value, which can even be traded 
– but information only has a value if it can be used!
In practice
For a company, in practice means that all involved emplo-
yees, independent from employed systems, devices and 
applications, can be optimally informed about important 
contacts in their work environment. This includes the cor-
rectly spelled name and title, as well as their availabili-
ty via different media, e.g. telephone numbers, Instant 
Messaging and E-mail addresses. It also usually includes 
specific internal and external organizational information 
such as accounts, room numbers and building numbers 
(internal). With respect to customers and business part-
ners it includes, e.g. customer ID, payment arrangements 
or VIP status, but also in which EDP System further de-
tailed information is stored. The MetaDirectory is a tool, 
which is especially developed to meet the constantly gro-
wing challenges of information management.  
Information management