DELL 9020M CAO9020MW72W004 User Manual
Product codes
CAO9020MW72W004
Discover professional class desktops at Dell.com/OptiPlex
1 OptiPlex 9020 ultra small form factor is brominated flame retardant free (BFR-free) and polyvinyl chloride free (PVC-free); meeting the definition of BFR-/PVC-free as set
forth in the iNEMI Position Statement on the ‘Definition of Low-Halogen Electronics (BFR-/CFR-/PVC-free)’. Plastic parts contain less than 1,000 ppm (0.1%) of bromine
(if the Br source is from BFRs) and less than 1,000 ppm (0.1%) of chlorine (if the Cl source is from CFRs or PVC or PVC copolymers). All printed circuit board (PCB) and
substrate laminates contain bromine/ chlorine total less than 1,500 ppm (0.15%) with a maximum chlorine of 900 ppm (0.09%) and maximum bromine being 900 ppm
(0.09%). Pending final validation.
(if the Br source is from BFRs) and less than 1,000 ppm (0.1%) of chlorine (if the Cl source is from CFRs or PVC or PVC copolymers). All printed circuit board (PCB) and
substrate laminates contain bromine/ chlorine total less than 1,500 ppm (0.15%) with a maximum chlorine of 900 ppm (0.09%) and maximum bromine being 900 ppm
(0.09%). Pending final validation.
2 TPM: TPM is not available in all regions.
3 Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.
4 Offering and availability may vary by region.
5 System Memory and Graphics: Significant system memory may be used to support graphics, depending on system memory size and other factors.
6 4GB or Greater System Memory Capability: A 64-bit operating system is required to support 4GB or more of system memory.
7 Hard Drive: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
8 PSU: This form factor utilizes a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on
3 Availability and terms of Dell Services vary by region. For more information, visit www.dell.com/servicedescriptions.
4 Offering and availability may vary by region.
5 System Memory and Graphics: Significant system memory may be used to support graphics, depending on system memory size and other factors.
6 4GB or Greater System Memory Capability: A 64-bit operating system is required to support 4GB or more of system memory.
7 Hard Drive: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
8 PSU: This form factor utilizes a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on
Sine Wave output for APFC PSUs, not an approximation of a Sine Wave, Square Wave, or quasi-Square Wave (see UPS technical specifications). If you have questions
please contact the manufacturer to confirm the output type.
please contact the manufacturer to confirm the output type.
9 Computrace: Not a Dell offer. Certain conditions apply. For full details, see terms and conditions at www.lojackforlaptops.com.
10 Systems Management Options:
10 Systems Management Options:
• Intel® vPro Technology - Fully vPro-capable at point of purchase; the vPro systems management option requires vPro processors. Includes support for Intel
Advanced Management Technology (AMT) 9.x.
• Intel® Standard Manageability - Fully enabled at point of purchase, the Intel Standard Management option is a subset of the AMT features. ISM is not upgradeable to
vPro technology post-purchase.
• No Out-of-Band Systems Management - This option entirely removes Intel out of band systems (OOB) management features. The system can still support in band
management. OOB management support through AMT cannot be upgraded post-purchase.
11 Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or
see www.dell.com/warranty.
12 Onsite Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of
system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty (www.dell.com/warranty) and not resolved remotely, technician
and/or part will be dispatched, usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply.
and/or part will be dispatched, usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply.
13 Please refer to www.epeat.net for specific country registration rating and participation.
Security Options
Trusted Platform Module
2
(TPM) 1.2, Dell Data Protection|Security Tools, Dell Data Protection|Encryption,
Dell Data Protection|Protected Workspace, Chassis lock slot support, optional Chassis Intrusion Switch,
Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel® Trusted Execution
Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, Dell Secure Works,
BIOS support for optional Computrace
Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel® Trusted Execution
Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, Dell Secure Works,
BIOS support for optional Computrace
9
Systems Management
Options
Options
10
Intel® vPro Technology (iAMT 9.0) ) including Dell unique vPro extensions; Intel® Standard Manageability;
NoOut of Band Systems Management
NoOut of Band Systems Management
Environmental,
Ergonomic, &
Regulatory Standards
Ergonomic, &
Regulatory Standards
Environmental Standards (eco-labels): ENERGY STAR 6.0 qualified, EPEAT Registered
13
, CECP, WEEE, Japan
Energy Law, South Korea E-standby, South Korea Eco-label (for SFF/USFF only), EU RoHS, China RoHS
Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service.
BFR/PVC Free configuration
Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service.
BFR/PVC Free configuration
1
available in select regions. Please see your local representative or dell.com for
specific details.
Warranty
Limited Hardware Warranty
11
; Standard 3-year On Site Service after Remote Diagnosis
12
(3-3-3);
Optional 3 year Dell ProSupport offers premium support from expert technicians and 24x7 availability
3
.
Configuration Services
Factory Image load. BIOS Customization. Hardware Customization, Asset Tagging and Reporting.