ClearOne 830-159-005 User Manual

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Chapter 4: Using the CHAt Application     13
Manual Updates
>  Note: this procedure is for advanced users, technical support purposes, and corporate environments 
where It security policies may prohibit automatic updates. Loading an incorrect firmware file can cause 
unpredictable results. In most cases, you should use the automatic update procedure by clicking the 
Check for updates button.
to manually change the firmware version loaded in the CHAt 50, use the procedure shown below.
Click the 
1. 
Select File button. An Open dialog appears.
from the List of file types drop-down menu, select either the firmware or database package to download.
2. 
A list of the appropriate CHAt files available on the system appears in the left hand scroll list. Select the file to 
3. 
upload and press the Ok button or Cancel to cancel the update and return to the previous screen. If the update 
file was downloaded directly off the ClearOne website, use the folder list in the center-right side of this window to 
navigate to the appropriate folder where the downloaded file was saved.
Once the file has been located and highlighted, click the 
4. 
Update button to load the selected firmware file.
A warning dialog appears. Click 
5. 
Yes to load the selected firmware file or No to cancel.
A series of messages appears under the progress bar indicating the update is in progress.
6. 
WARNING: do not unplug the CHAt 50 while the manual update is in progress.
when the update is complete, a message will appear below the progress bar stating that the update has been 
successful with the appropriate revision level information if applicable.
>  Note: If firmware programming was interrupted, such as by a power loss or an accidental cable dis-
connection,  the  CHAt  50  might  become  unstable.  In  this  case,  refer  to  Interrupted Firmware Up-
date Recovery
 in Chapter 5 of this manual.