Saeco Super-automatic espresso machine HD8768/03 HD8768/03 User Manual

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 Note: 

These problems can be considered normal if the coff ee blend has been 
changed or if the machine has just been installed. In this case wait until the 
machine performs a self-adjusting operation as described in section "Saeco 
Adapting System".

Machine actions 

Causes 

Solutions

Coff ee is too weak
(see note).

This might occur when the machine is 
automatically adjusting the dose.

Brew a few coff ees as described in chap-
ter “Saeco Adapting System”.

The coff ee is too coarse.

Change coff ee blend or adjust the grind 
as explained in chapter "Adjusting the 
Ceramic Coff ee Grinder".

The coff ee bean hopper selector has 
been shifted.

Switch the selector to the “

” position.

Coff ee is brewed slowly
(see note).

The coff ee grind is too fi ne.

Change coff ee blend or adjust the grind 
as explained in chapter “Adjusting the 
Ceramic Coff ee Grinder”.

Circuits clogged.

Perform a descaling cycle.

The circuit is not primed.

Prime the circuit (chapter “Using the
machine for the fi rst time”).

The brew group is dirty.

Clean the brew group ("Weekly Cleaning 
of the Brew Group" chapter).

Coff ee leaks out of the dispensing 
spout.

The dispensing spout is clogged.

Clean the dispensing spout and its holes.

The selector is locked.

Some coff ee beans may have got stuck. Move the selector and repeat this move-

ment until the bean is released.

The coff ee bean hopper cannot 
be inserted.

The blade placed under the coff ee 
bean hopper has been shifted.

Shift the blade to the end of its guide 
covering  the hole.

There may be some coff ee beans left in 
the coff ee bean hopper compartment.

Remove the beans.

The selector is not in the correct posi-
tion.

Put the selector in the open position.

Coff ee does not taste according 
to the new beans.

 You have not emptied the coff ee duct 
and grinder.

You need to brew at least two coff ees be-
fore you can taste the new coff ee beans.

The milk was not frothed.

The automatic milk frother has been 
inserted too far. No milk is being 
sucked.

Let the Automatic Milk Frother cool 
down. Slightly move it downwards. Place 
it back in its proper seat.

The frothed milk is too cold.

The cups are cold.

Preheat the cups with hot water.

The 

 is displayed.

The coff ee bean hopper selector has 
been shifted.

Switch the selector to the “

” position.

The coff ee bean hopper and tray are 
dirty.

Clean the coff ee bean hopper and tray 
from any coff ee residuals. (Chapter 
“Weekly cleaning of the coff ee bean hop-
per, the tray and the compartment)