Spypoint Action Cam 31475 S-Tiny Plus 31475 Data Sheet

Product codes
31475
Page of 45
33
Troubleshooting/ Error messages • Controller 
(BLACKBOX
TM
-D
)
TROUBLESHOOTING
Problem
Possible solutions
Impossible to 
turn on the 
controller
• Verify if there are batteries in the controller.
• Verify if the batteries are correctly installed (p.11).
• Verify if the battery switch position is positioned  
  according to the power source (p.11).
•  Install the latest update (available on www.spypoint. 
• Replace alkaline batteries or recharge the lithium  
  battery pack.
The screen of the
controller turns 
off
• The controller is ready to receive photos following  
  the selection of the START BLACKBOX
TM
 option in the  
  menu. The screen turns off in order to preserve  
  battery life. 
• The controller automatically resets itself after 2 
 
  minutes of inactivity on the main menu.
• To return to the screen, turn off the controller and  
  turn it on again.
The controller 
beeps
• The emergency buzzer was activated with the 
 
  RC-1 remote control.
The controller 
does not respond
• Remove the batteries and reinstall them (p.11).
• Replace alkaline batteries or recharge the lithium  
  battery pack.
The controller 
does not commu-
nicate with the 
camera
• 
Install the latest update available for the 
 
 BLACKBOX
TM
-D controller and camera (available on  
• Synchronize the controller with the camera (p.26).
The controller 
does not receive 
all the photos
• Bring closer the camera and make a test signal 
 
The controller 
works, but is 
losing its time 
and date settings
• The time battery must be replaced (p.12).
The controller 
takes water
• Verify if the controller is correctly closed.
• Clean the rubber located inside the controller.
The photos do 
not appear on 
the television
• Verify if the controller is correctly connected to the  
  television using the RCA cable (p.26).
• Verify if the memory card contains photos.
ERROR MESSAGES
Error message
Possible solutions
Insert memory 
card
The use of a memory card is required to record photos.
Card error
The controller cannot access the memory card.
•  Turn off the controller and turn it on again
•  Remove the memory card and insert it again (p.15).
•  Verify if the gold contacts are clean.
•  Format the memory card
Low battery
Appears on the screen just before the controller turns 
off. Recharge the batteries or insert new ones. Always 
verify the battery level before using the controller.
No image
There are no files to view. Verify if the memory card 
contains photos.
Protected file
It is impossible to delete the file because it is protected. 
To  delete  this  file  and  all  the  others,  just  format  the 
memory card.