Netgear DUALBAND WLAN WNDAP360 N300 AP WNDAP360-PES User Manual

When You Enter a URL or IP Address a Time-Out Error 
Occurs

A number of things could be causing this.

Check whether other computers on the LAN work correctly. If they do, ensure that your 

computer’s TCP/IP settings are correct. If you use a fixed (static) IP address, check the 
subnet mask, default gateway, DNS, and IP addresses of the wireless access point (see 

on page 21).

If the computer is configured correctly but still not working, ensure that the wireless 

access point is connected and turned on. Access it and check its settings. If you cannot 
connect to the wireless access point, check the LAN and power connections.

If the wireless access point is configured correctly, check your Internet connection (for 

example, your cable modem) to make sure that it is working correctly.

Troubleshooting a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request 
packet to the designated device. The device then responds with an echo reply. You can 
easily troubleshooting a TCP/IP network by using the ping utility in your computer.

Testing the LAN Path to Your Wireless Access Point

You can ping the wireless access point from your computer to verify that the LAN path to your 
wireless access point is set up correctly.



From the Windows toolbar, click the Start button, and select Run.

In the field provided, type ping followed by the IP address of the wireless access point, as 
in this example: 

Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out