TP-LINK AV500 TL-PA4030KIT User Manual

 

23

 

The Troubleshooting provides answers to common problems regarding the Powerline Adapter. 

  does not light up. 

Ans.  Check the following: 

1. 

Make sure that the Powerline Adapter is properly plugged into a power outlet. 

2. 

Make sure the power outlet is active (working) by plugging another electric device into it. 

3. 

Re-plug the Powerline Adapter to the power outlet. If the Power LED is still failed to light 

up, contact your local dealer for technical support. 

  does not light up. 

Ans.  Check the following:

1. 

Make sure that the Ethernet cable (RJ45) is properly connected to an Ethernet port of the 

Powerline Adapter. 

2. 

Make sure that the other end of the Ethernet cable (RJ45) is properly connected to the 

computer LAN card or to you Cable/xDSL Ethernet port. 

3. 

Make sure your computer LAN card is properly installed and configured. 

4. 

Make sure your Cable/xDSL broadband access is working and configured correctly. 

5. 

Contact your local dealer for technical support if the Ethernet LED is still failed to light up 

after the above procedures. 

  does not light up. 

Ans.  Check the following: 

1.  Double click to enable the Management Utility and click the “Rescan” button under the 

Network configuration homepage. The Management Utility will automatically detect all 
other Powerline Adapters on your powerline network. 

2.  Try to plug a second Powerline Adapter into a nearby power outlet and check whether 

the Powerline LED lights up or not.   

3.  Contact your local dealer for technical support if the Powerline LED is still failed to light 

up after the above procedures.