Transcend 700 TS128GJF700 User Manual

Product codes

TS128GJF700

FAQ

Q: Elite

Elite

Elite does not

does not

does not start when

start when

start when I double

I double

I double----click its icon.

click its icon.

click its icon. Wh

What

at’’’’s wrong?

s wrong?

A: Make sure your StoreJet or JetFlash drive is properly connected to

the computer. The Elite software only works in Windows 7, Vista,

and XP.

Q: Why didn

Why didn

Why didn’’’’t my scheduled backup take place?

t my scheduled backup take place?

A: For scheduled backups to run properly, all hard drives, and all

computers that contain hard drives associated with the scheduled

Backup Task, must be connected and powered on during the time of

the scheduled backup. Additionally, if the backup destination drive

runs out of storage space, scheduled backups will not take place.

Q: Why doesn

Why doesn

Why doesn’’’’t One Touch auto

t One Touch auto

t One Touch auto----backup work?

backup work?

A: Did you mark the One Touch Backup field next to the Backup Task?

If not,

see here

to learn how. This function only works with

Transcend StoreJet brand drives that have a One Touch

auto-backup button

Q: An error message appears when restoring files

An error message appears when restoring files

A: This message usually means that you have moved, renamed or

deleted some of the source or destination drives/folder/files

associated with the Backup Task.

Q:::: Some of the files specified in the Backup Task did not get backed

Some of the files specified in the Backup Task did not get backed

Some of the files specified in the Backup Task did not get backed----up

A: Check to make sure the source file or folder is correct, and that no

errors occurred during the backup procedure.