BlackBerry Classic PRD-59715-028 User Manual

• Reduce the size of pictures that you take and videos that you record. To change the ratio option for your pictures and 

videos, on the home screen, tap 

 > 

.

• Transfer some of your data to your computer using a USB connection, a Wi-Fi connection, or BlackBerry Link. To 

download BlackBerry Link, on your computer, visit 

• Delete files that you don't need. To delete multiple items, in an app, tap 

 > 

. Select the items and tap 

 > 

.

• Delete apps that you don't use. To delete an app, on the home screen, touch and hold an app icon until the icons begin 

to blink. On the icon for the app that you want to delete, tap 

. If you don't see 

 on the app icon, the app can't be 

deleted.

Optimize your device's performance

If you find that your BlackBerry device is running unusally slow, try any of the following:

• Close any apps that you aren't using.
• Delete messages that you don't need to keep.
• In your browser privacy settings, clear your history, cookies, and other website data.

Error messages: Media card

If your BlackBerry device detects a possible problem or issue with your media card, you can view more details about the 

error in your Storage and Access settings.

Your media card isn't recognized

The media card might be in an unreadable format. Consider formatting the media card.
CAUTION: Media card data is deleted when you format a media card.

Media card is password protected

A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that 
isn't password protected.

Your media card is read-only

You can view and open files on the media card. You can't move, delete, or modify the files on the media card.

Your media card isn't responding

The media card isn't communicating with your BlackBerry device. Consider using a different media card.

User Guide

Settings

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