BlackBerry Classic PRD-59715-028 User Manual

Product codes
PRD-59715-028
Page of 290
Lock your device with your work space password
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be 
able to use the same password for your work space password and your device password, depending on the rules set by 
your administrator.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap 
 Settings > Security and Privacy > Device Password > BlackBerry Balance.
3.
If prompted, type your work space password.
4.
Turn on the Use as my device password switch.
5.
Type your device password. Tap OK.
6.
Type your work space password. Tap OK.
Unlock your device with a network unlock code
To obtain the unlock codes for your BlackBerry device, contact your service provider.
Your device might be network locked which allows your device to make a mobile network connection with only your current 
service provider. If you plan to travel internationally and you want to use a SIM card from another service provider, you 
might need to enter an unlock code.
Tip: To see the current service provider associated with your device, on the home screen, swipe down from the top of the 
screen. Tap 
 Settings > About. In the Category drop-down list, tap SIM Card.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap 
 Settings > Security and Privacy > SIM Card.
3.
In the Phone Network Lock section, tap a locked item.
4.
When prompted, enter the unlock code.
CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of 
allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your 
service provider.
Change or remove your device password
CAUTION: If you can't remember the password for your BlackBerry device, the only way to change your password or regain 
access to your device is to delete all of your data by completing a security wipe.
If BlackBerry Balance technology is set up on your device, depending on the rules set by your administrator, you might not 
be able to remove the password for your device.
1.
On the home screen, swipe down from the top of the screen.
User Guide
Security and backup
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