BlackBerry Classic PRD-59715-028 User Manual

View Lock Screen Notifications

1.

To unlock your BlackBerry device, swipe up from the bottom of the screen to the middle of the screen.

2.

To view the Lock Screen Notifications, tap the notification icon.

Tip: To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe left or tap an icon.

Set your screen to turn on for new notifications

You can set your BlackBerry device to turn on when you receive notifications.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap 

 Settings > Security and Privacy > Lock Screen. 

3.

Turn on the Turn on Screen for New Notifications switch.

Set Lock Screen Notifications to only display the sender info

You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the 
subject and message content.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap 

 Settings > Security and Privacy > Lock Screen.

3.

Turn on the Show Sender Only switch.

Troubleshooting: Notifications and ringtones

If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult 

the following troubleshooting topics.

My device doesn't ring or vibrate when I receive a call or message

Try the following actions:

• On the home screen, swipe down from the top of the screen. Verify that the All Alerts Off profile isn't the active profile.
• If you created a custom notification for a contact, verify that the Sound and the Vibration settings are turned on for the 

contact.

• If you created app-specific notifications, in the app settings in the active profile, verify that the Sound and the Vibrate 

settings are turned on.

User Guide

Phone and voice

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