Thecus 1U4500S Leaflet

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Chapter 8: Troubleshooting 
Forgot My Password 
If you forget your password, you can reset the unit to use the default password. 
To do this, press the reset button on the front panel after system is booted, and 
1U4500 will be reset. WAN IP address will become 192.168.1.100 and admin 
password will be admin. 
 
Forgot My Network IP Address 
If you forget your network IP address and have no physical access to the system, 
you can find out the IP address by either looking directly onto the 1U4500’s LCD 
panel, or by using the setup wizard to retrieve the IP of your 1U4500. 
 
1.  Start the Setup Wizard, and it will automatically detect all Thecus IP 
storage products on your network. 
 
2.  You should be able to find the IP address of the 1U4500 which you have 
forgotten in the Device Discovery screen. 
Resetting NAS IP Address and Admin Password 
In case you changed the 1U4500 IP address and then forgot it, or forgot the 
administration password, follow the steps below to reset to default settings: 
 
1.  Power on the 1U4500 till system ready and press the Reset button while 
buzzer with long beeping approximately 3-5 seconds. (The reset button is 
right below power button) 
 
2.  This resets the 1U4500 to its default IP address and password settings.  
 
Default IP: 192.168.1.100 for WAN and 192.168.2.100 for LAN 
Default admin password: admin 
Jumbo Frame support: disabled  
HTTP Port: 80, HTTPs:443 
Can't Map a Network Drive in Windows XP 
You may have problems mapping a network drive under the following conditions: 
 
1.  The network folder is currently mapped using a different user name and 
password. To connect using a different user name and password, first 
disconnect any existing mappings to this network share. 
 
2.  The mapped network drive could not be created because the following 
error has occurred: Multiple connections to a server or shared 
resource by the same user, using more than one user name, are 
not allowed. Disconnect all previous connections to the server or shared 
resource and try again. 
 
To check out existing network connections, type net use under the DOS prompt.  
You may refer the URL below for more network mapping information.