Thecus N3200 Leaflet

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Chapter 8: Troubleshooting 
Forgot My Password 
If you forget your password, you can reset the unit to use the default password. 
To do this, press the reset button on the front panel after system is booted, and 
N3200 will be reset. LAN IP address will become 192.168.1.100 and admin 
password will be admin. 
Forgot My Network IP Address 
If you forget your network IP address and have no physical access to the system, 
you can find out the IP address by either looking directly onto the N3200’s LCD 
panel, or by using the setup wizard to retrieve the IP of your N3200. 
1.  Start the Setup Wizard, and it will automatically detect all Thecus IP 
storage products on your network. 
 
2.  You should be able to find the IP address of the N3200 which you have 
forgotten in the Device Discovery screen. 
Resetting NAS IP Address and Admin Password 
In case you changed the N3200 IP address and then forgot it, or forgot the 
administration password, follow the steps below to reset to default settings:  
1.  Power on the N3200 and immediately press the Reset button for 10 
seconds. (The reset button is near the LAN connector) 
 
2.  This resets the N3200 to its default IP address and password settings.  
 
Default IP: 192.168.1.100 for WAN and 192.168.2.254 for LAN 
Default admin password: admin 
Jumbo Frame support: disabled  
Can't Map a Network Drive in Windows XP 
You may have problems mapping a network drive under the following conditions: 
1.  The network folder is currently mapped using a different user name and 
password. To connect using a different user name and password, first 
disconnect any existing mappings to this network share. 
 
2.  The mapped network drive could not be created because the following 
error has occurred: Multiple connections to a server or shared 
resource by the same user, using more than one user name, are 
not allowed.
 Disconnect all previous connections to the server or shared 
resource and try again. 
 
To check out existing network connections, type net use under the DOS prompt.  
Restoring Factory Defaults 
From the System menu, choose the Factory Default item and the Reset to 
Factory Default
 screen appears. Press Apply to reset the N3200 to factory 
default settings. 
 
 
Resetting to factory defaults will not erase the data stored in the hard disks, but 
WILL revert all the settings to the factory default values. 
WARNING 
 
 
 
 
 
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