Thecus 2.5TB N5200 BR PRO Network Storage N5200BRPRO_5050 Leaflet

Product codes
N5200BRPRO_5050
Page of 96
 
 
 
83 
Appendix B: Customer Support 
 
If your N5200PRO is not working properly, we encourage you to check out 
Chapter 8: Troubleshooting
, located in this manual. You can also try to ensure 
that you are using the latest firmware version for your N5200PRO. Thecus is 
committed to providing free firmware upgrades to our customers. Our newest 
firmware is available on our Download Center: 
 
http://www.thecus.com/download.php
 
 
If you are still experiencing problems with your N5200PRO, or require a Return 
Merchandise Authorization (RMA), feel free to contact technical support via our 
Technical Support Website: 
 
http://www.thecus.com/support_tech.php
 
 
Customers in the US should send all technical support enquiries to this email 
address: 
 
support-us@thecus.com
 
 
 
For Sales Information you can e-mail us at: 
 
sales@thecus.com
 
 
 
 
 
Thank you for choosing 
Thecus!