ParkZone T-28 Trojan PNP PKZ4475 Data Sheet

Product codes
PKZ4475
Page of 64
EN
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser that the 
product purchased (the “Product”) will be free from defects in materials and 
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii) 
damage due to acts of God, accident, misuse, abuse, negligence, commercial 
use, or due to improper use, installation, operation or maintenance, (iii) modi-
fi cation of or to any part of the Product, (iv) attempted service by anyone other 
than a Horizon Hobby authorized service center, or (v) Products not purchased 
from an authorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER 
WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL 
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WAR-
RANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE 
HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIRE-
MENTS OF THE PURCHASER’S INTENDED USE. 
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be 
that Horizon will, at its option, either (i) service, or (ii) replace, any Product 
determined by Horizon to be defective. Horizon reserves the right to inspect 
any and all Product(s) involved in a warranty claim. Service or replacement 
decisions are at the sole discretion of Horizon. Proof of purchase is required for 
all warranty claims.  SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS 
WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY. 
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMER-
CIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN 
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER 
THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBIL-
ITY OF SUCH DAMAGES. Further, in no event shall the liability of Horizon exceed 
the individual price of the Product on which liability is asserted. As Horizon has 
no control over use, setup, fi nal assembly, modifi cation or misuse, no liability 
shall be assumed nor accepted for any resulting damage or injury. By the act 
of use, setup or assembly, the user accepts all resulting liability. If you as the 
purchaser or user are not prepared to accept the liability associated with the 
use of the Product, purchaser is advised to return the Product immediately in 
new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to confl ict of law 
principals).  This warranty gives you specifi c legal rights, and you may also 
have other rights which vary from state to state.  Horizon reserves the right to 
change or modify this warranty at any time without notice.
Warranty Services
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty sup-
port or service. Once assembly, setup or use of the Product has been started, 
you must contact your local distributor or Horizon directly. This will enable 
Horizon to better answer your questions and service you in the event that you 
may need any assistance. For questions or assistance, please direct your email 
to productsupport@horizonhobby.com, or call 877.504.0233 toll free to speak 
to a Product Support representative. You may also find information on our 
website at www.horizonhobby.com
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon Online 
Service Request submission process found on our website or call Horizon to 
obtain a Return Merchandise Authorization (RMA) number. Pack the Product 
securely using a shipping carton. Please note that original boxes may be 
included, but are not designed to withstand the rigors of shipping without ad-
ditional protection. Ship via a carrier that provides tracking and insurance for 
lost or damaged parcels, as Horizon is not responsible for merchandise until it 
arrives and is accepted at our facility. An Online Service Request is available 
at www.horizonhobby.com under the Support tab. If you do not have internet 
access, please contact Horizon Product Support to obtain a RMA number 
along with instructions for submitting your product for service. When calling 
Horizon, you will be asked to provide your complete name, street address, 
email address and phone number where you can be reached during business 
hours. When sending product into Horizon, please include your RMA number, a 
list of the included items, and a brief summary of the problem.  A copy of your 
original sales receipt must be included for warranty consideration. Be sure 
your name, address, and RMA number are clearly written on the outside of the 
shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you have any issue with a 
LiPo battery, please contact the appropriate Horizon Product 
Support offi ce.
Warranty Requirements 
For Warranty consideration, you must include your original sales receipt 
verifying the proof-of-purchase date.
 Provided warranty conditions have 
been met, your Product will be serviced or replaced free of charge. Service or 
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty service will be com-
pleted and payment will be required without notifi cation or estimate of 
the expense unless the expense exceeds 50% of the retail purchase cost.
 
By submitting the item for service you are agreeing to payment of the service 
without notifi cation. Service estimates are available upon request. You must 
include this request with your item submitted for service. Non-warranty service 
estimates will be billed a minimum of ½ hour of labor. In addition you will be 
billed for return freight. Horizon accepts money orders and cashiers checks, as 
well as Visa, MasterCard, American Express, and Discover cards. By submitting 
any item to Horizon for service, you are agreeing to Horizon’s Terms and Condi-
tions found on our website www.horizonhobby.com/Service/Request/. 
Limited Warranty
15