HP LaserJet 4350 Printer Q5406A#402 Leaflet

Product codes
Q5406A#402
Page of 2
“Support was inconsistent and inefficient, many devices
were under-utilised and approaching obsolescence and
output quality varied, often not meeting our standards.
In addition, the IT Service Desk was often overwhelmed
by print-related tickets, preventing staff from dealing
with more strategic tasks.”
Environmental aims
As part of a wider global IT transformation programme
aimed at coalescing and stabilising its disparate
technologies, Barclays Wealth decided to review its
print provision, aiming to improve the customer
experience, lower cost, improve efficiency and support
the company’s strong policies on environmental
sustainability.
An outsourced Managed Print Service (MPS) contract
based on multifunction devices was the plan and after
considering various vendors during a rigorous Request
for Proposal (RFP) process, Barclays Wealth selected HP.
“We chose HP because print is one of its core
competencies and it is a recognised leader in this
technology,” adds Scott-Taggart. “We also plan to roll
out the service to our offices worldwide so HP’s position
as a recognised global leader in this technology will
assist us with that aspiration.”
Phase One of the HP MPS contract involved 30 offices
in the UK and OSI territory where, following an expert
workplace assessment, a new balanced deployment
reduced the legacy fleet of 1,400 diverse devices down
to just 422. This comprises of single-function printers
(64 per cent) and multi function machines which print,
copy, scan and fax (36 per cent). With Phase Two of
the HP MPS contract, the number of machines
deployed will increase to 600 .
Energy saving
Many personal printers have been replaced by printer
hubs and all devices are compliant with the ENERGY
STAR energy efficiency standard. The new devices use
up to 60 per cent less energy than earlier generations
thanks to features such as automatic ‘sleep’ mode and
fast ‘wake-up’. HP uses Web Jetadmin software to
configure and maintain the printers, detect faults and
respond to supplies alerts without needing to visit the
sites.
In addition, Barclays Wealth has established default
duplex printing policies to save paper; ‘economode’
printing which uses up to 30 per cent less toner and
PIN-to-print to avoid waste associated with forgotten
jobs. Responsible policies for the environmental
disposal and recycling of assets have also been
adopted. Payment is by monthly fee calculated on
network utilisation.
The project has brought impressive business
advantages and the environmental benefits have
resulted in Barclay Wealth winning the Environmental
Initiative of the Year 2009 accolade at the recent
Financial Sector Technology (FST) Awards.
Improved workflow
“As a result of the HP MPS contract, we forecast annual
savings of £1.25 million from cash efficiency and
support costs which represents a total cost reduction of
50 per cent in managing our print network,” says Scott- 
Taggart. “We also have up to £200,000 targeted
annual savings from lower energy, paper and toner
consumption and money will be saved through reduced
administration overheads and simplified vendor
management.
“Energy efficiency measures and the lower asset count
from the HP solution mean a 25 per cent reduction in
power usage which saves 73,000 kWh a year and 20
million sheets of paper will be saved annually through
duplex printing and PIN-to-collect, another reduction of
25 per cent. Also, up to 30 per cent less toner will be
used through ‘economode’ printing.”
Reductions in the paper used by Barclays Wealth saves
2,400 trees and 7.7 million litres of water a year and
reduces the company’s annual CO² emissions by 500
Tonnes (Ref: Conservatree, Environmental Protection
Agency and World Watch Institute). Further
environmental benefits result from reduced service
incidents which mean fewer engineer visits and saved
journeys.
“Print workflow has also increased due to the improved
reliability and constancy of the service we can deliver,”
adds Scott-Taggart. “Because of central management
we are proactively maintaining machines so we are not
running out of toner. Alerts from the machines also
result in much quicker time-to-fix when there is a
problem and none of this was possible before.”
Barclays Wealth is now planning the global rollout of
MPS, starting with its offices in Geneva, Monaco,
Cyprus and Gibraltar. Other plans may include the
implementation of the HP Universal Print Driver (UPD)
which is forecast to reduce print queue management
costs by up to 20 per cent. A full ‘pull printing’ solution
may also be implemented to enable print retrieval from
any machine and further reduce paper usage.
To learn more, visit www.hp.com
© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change
without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
4AA2-7962EEW, July 2009
Customer
solution at 
a glance
Primary hardware
• HP Color LaserJet 3800, 4650,
4700 and 5550 Series Single
Function Printers
• HP LaserJet 4250, 4350, 9050
and P2015 Series Single
Function Printers
• HP Color LaserJet CM1312,
CM6040 and CM4730 Series
Multifunction Printers
• HP LaserJet M4345, M5035
and M9040 Series Multifunction
Printers
Primary software
• HP Web Jetadmin
HP Services
• Deployment and support
services