ECX Brushed 1:10 RC model car Electric Truggy ECX03020 Data Sheet

Product codes

ECX03020

What this Warranty Covers

Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the

product purchased (the "Product") will be free from defects in materials and

workmanship at the date of purchase.
What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii)

damage due to acts of God, accident, misuse, abuse, negligence, commercial

use, or due to improper use, installation, operation or maintenance, (iii) modi-

ﬁ cation of or to any part of the Product, (iv) attempted service by anyone other

than a Horizon Hobby authorized service center, (v) Product not purchased from

an authorized Horizon dealer, or (vi) Product not compliant with applicable

technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO

OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY

AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES

THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY

MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required

for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER

THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COM-

MERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS

BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR

ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability

of Horizon exceed the individual price of the Product on which liability is as-

serted. As Horizon has no control over use, setup, ﬁ nal assembly, modiﬁ cation

or misuse, no liability shall be assumed nor accepted for any resulting damage

or injury. By the act of use, setup or assembly, the user accepts all resulting

liability. If you as the purchaser or user are not prepared to accept the liability

associated with the use of the Product, purchaser is advised to return the

Product immediately in new and unused condition to the place of purchase.
Law

These terms are governed by Illinois law (without regard to conﬂ ict of law

principals). This warranty gives you speciﬁ c legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right to

change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty

support or service. Once assembly, setup or use of the Product has been

started, you must contact your local distributor or Horizon directly. This will

enable Horizon to better answer your questions and service you in the event

that you may need any assistance. For questions or assistance, please visit our

website at www.horizonhobby.com, submit a Product Support Inquiry, or call

the toll free telephone number referenced in the Warranty and Service Contact

Information section to speak with a Product Support representative.
Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the

country you live and use the Product in, please use the Horizon Online Service

Request submission process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack the Product securely

using a shipping carton. Please note that original boxes may be included,

but are not designed to withstand the rigors of shipping without additional

protection. Ship via a carrier that provides tracking and insurance for lost or

damaged parcels, as Horizon is not responsible for merchandise until it arrives

and is accepted at our facility. An Online Service Request is available at http://

www.horizonhobby.com/content/_service-center_render-service-center. If you

do not have internet access, please contact Horizon Product Support to obtain

a RMA number along with instructions for submitting your product for service.

When calling Horizon, you will be asked to provide your complete name, street

address, email address and phone number where you can be reached during

business hours. When sending product into Horizon, please include your RMA

number, a list of the included items, and a brief summary of the problem. A

copy of your original sales receipt must be included for warranty consider-

ation. Be sure your name, address, and RMA number are clearly written on the

outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue

with a LiPo battery, please contact the appropriate Horizon Product

Support ofﬁ ce.
Warranty Requirements

For Warranty consideration, you must include your original sales

receipt verifying the proof-of-purchase date. Provided warranty condi-

tions have been met, your Product will be serviced or replaced free of charge.

Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service

Should your service not be covered by warranty, service will be com-

pleted and payment will be required without notiﬁ cation or estimate

of the expense unless the expense exceeds 50% of the retail purchase

cost. By submitting the item for service you are agreeing to payment of the

service without notiﬁ cation. Service estimates are available upon request. You

must include this request with your item submitted for service. Non-warranty

service estimates will be billed a minimum of ½ hour of labor. In addition you

will be billed for return freight. Horizon accepts money orders and cashier’s

checks, as well as Visa, MasterCard, American Express, and Discover cards.

By submitting any item to Horizon for service, you are agreeing to Horizon’s

Terms and Conditions found on our website http://www.horizonhobby.com/

content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the

country of use and ownership. If received, a non-compliant Product

will not be serviced. Further, the sender will be responsible for ar-

ranging return shipment of the un-serviced Product, through a carrier

of the sender’s choice and at the sender’s expense. Horizon will hold

non-compliant Product for a period of 60 days from notiﬁ cation, after

which it will be discarded.

LIMITED WARRANTY

WARRANTY AND SERVICE CONTACT INFORMATION

Country of

Purchase

Horizon Hobby

Contact Information

Address

United States of America

Horizon Service Center

(Repairs and Repair Requests)

servicecenter.horizonhobby.com/

RequestForm/

4105 Fieldstone Rd

Champaign, Illinois, 61822 USA

Horizon Product Support

(Product Technical Assistance)

www.quickbase.com/db/

bghj7ey8c?a=

GenNewRecord

888-959-2306

Sales

sales@horizonhobby.com

888-959-2306

United Kingdom

Service/Parts/Sales:

Horizon Hobby Limited

sales@horizonhobby.co.uk

Units 1–4 , Ployters Rd, Staple Tye

Harlow, Essex, CM18 7NS, United Kingdom

+44 (0) 1279 641 097