Sony HT-CT60 Data Sheet

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Troubleshooting
If you experience any of the following 
difficulties while using the system, 
use this troubleshooting guide to 
help remedy the problem before 
requesting repairs. Should any 
problem persist, consult your nearest 
Sony dealer.
POWER
The power is not turned on.
 Check that the AC power cord 
(mains lead) is connected 
securely.
SOUND
Dolby Digital sound is not 
reproduced.
 Check that the Blu-ray Disc, DVD, 
etc., is recorded in Dolby Digital 
format.
 When connecting the Blu-ray 
Disc, DVD player, etc., to the 
digital input jacks of this system, 
check the audio setting (settings 
for the audio output) of the 
connected equipment.
The surround effect cannot be 
obtained.
 Depending on the input signal 
and the setting for the sound 
field, surround sound processing 
may not work effectively. The 
surround effect may be subtle 
depending on the program or 
disc.
 If you connect a Blu-ray Disc 
player or a DVD player compatible 
with the surround effect function, 
the surround effect of the system 
may not work.
In this case, set the surround 
effect function of the connected 
equipment to off.
For details, refer to the operating 
instructions supplied with the 
connected equipment.
No TV sound is output from the 
system.
 Check the connection of the 
digital optical cord or audio cord 
that is connected to the system 
and the TV (page 11, 12).
 Check the sound output of the TV 
 Check if the TV sound is set to low 
volume or muted (page 21).
 Check that the input jack 
connected to the TV is correctly 
selected (page 20).
The sound is output from both the 
system and the TV.
 Turn off the sound of the system 
or the TV.
No sound or only a very low-level 
sound of the connected equipment 
is heard from the system.
 Press  + and check the volume 
 Press  or  + to cancel the 
muting function (page 20).
 Check that the input source is 
correctly selected (page 20).
 Check that all the cables and 
cords of the system and the 
connected equipment are fully 
inserted.
 A subwoofer is for reproducing 
bass sound. In the case of input 
sources that contain very little 
bass sound components (i.e., a 
TV broadcast), the sound from 
the subwoofer may be difficult to 
hear.
Additional Information
continued