Maxell MXSP-SB3000 861042 User Manual

EN

To keep the warranty valid, never try to repair the system yourself. If you encounter 

problems when using this unit, check the following points before requesting for service.

Warranty void if case is opened.

What to do 

No sound 

Speaker not connected to active 

AC power

•  Verify that speaker is connected and  

  that the circuit is on.

Power not switched on 

•  Switch on power and verify that power  

  LED is on.

Suddenly No sound

Triggered auto-off function

•  Turn the volume up of the source, e.g  

  TV, mp3 player, etc, and readjust the  

  sound of the unit to trigger auto-on  

  function.

•  See No Sound symptom above.

No sound, speaker is connected to 

working AC power but sound won’t 

come on

Cannot trigger auto-on function

•  Increase the volume of the source input  

  signal.

Speaker power cable is faulty or 

improperly connected

•  Re-seat the power cable at both ends.

•  Substitute a known-good power cable.

Blown fuse

•  Contact with your manufacturer for  

  repairment.

No sound. Speaker comes on

Faulty cables and connections

•  Disconnect and re-seat signal cables.

•  Make sure cables are plugged    

  completely.

•  Replace suspected cable with a    

  known-good cable.

Noise or hiss heard at output

Faulty Cables and connections

•  Disconnect and re-seat signal cables.

•  Make sure cables are plugged    

  completely.

•  Replace suspected cable with a    

  known-good cable.

Noisy source device

•  Disconnect the devices that are    

  connected to your speaker one at a  

  time. If the noise goes away, the 

  problem is with the source or the    

  connecting cable.

Hum or Buzz that increases or decreases 

when more than one source are 

inputting single to the unit at the same 

time

Interference internally

•  Disconnect or mute the other channels  

  to solve the problem. 

Faulty cable between source 

equipment and unit

•  Substitute a known-good cable for the  

  suspected faulty cable.

Smart Remote control does not work

No/Low battery power

•  Remove the transparent film at the  

  bottom of Smart Remote control.

•  Insert/Replace remote control battery  

  with a CR2025 battery. 

The Unit does not responds to the 

remote control

No/Low signal from remote control 

to the unit

•  Reduce the distance between the  

  Smart Remote control and the unit.

•  Aim the Smart Remote control directly  

  at the sensor on the front of the unit.

The unit responds but no sound

•  Before you press any function button,  

  first select the correct source.

•  See Troubleshooting [No Sound]   

  Symptom.

HDMI ARC/CEC ERROR

No Sound or Have sound but with error 

message shown on TV

TV CEC function is not compatible 

with unit CEC function.

•  Check the TV CEC function and    

  compatibility on TV user's manual.

•  Disable TV CEC/ARC function

•  Use other suggested connections.

HDMI ARC/CEC ERROR

Both TV and the unit has sound coming 

out

TV  CEC  function  is  not  partially 

compatible with unit CEC function.

•  Check the TV CEC function and    

  compatibility on TV user’s manual.

•  Select speaker option in TV manual to  

  from the Unit only